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the same Cookies and Cache keep reappearing, despite removal

the same Cookies and Cache keep reappearing, despite removal. They are there even when I first open my Safari browser, and "haven't visited any sites." As far as I can see they are not anything harmful. They're are 25 of them that always appear, my gym, Netflix, Yahoo, the yellow pages, Facebook, my bus company, and Zynga to name a few. How do I permanently remove them, and does anyone have any idea, why they keep popping up.

iPod touch, iOS 9.0.2

Posted on May 30, 2017 8:57 AM

Reply
Question marked as Best reply

Posted on May 30, 2017 11:46 AM

greenmind wrote:


There now gone, but it's weird that my performance went from good to below average, now that adware is gone.

EtreCheck version: 3.3.3 (397)

Report generated 2017-05-30 14:15:05

Download EtreCheck from https://etrecheck.com

Runtime: 5:56

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: No problem - just checking


Hardware Information:

iMac (20-inch, Early 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac9,1

1 2.66 GHz Intel Core 2 Duo (Duo) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1680 x 1050


System Software:

OS X El Capitan 10.11.6 (15G1510) - Time since boot: about one day


Disk Information:

WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - ) <not mounted> : 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 319.21 GB (51.71 GB free)

Recovery HD (disk0s3 - ) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5670S ()


USB Information:

USB20Bus

Apple Inc. iPod

USB20Bus 1 TB

Apple Inc. Built-in iSight

Western Digital My Passport 0740 1 TB

EFI (disk1s1 - ) <not mounted> : 210 MB

Backup Drive (disk1s2 - Journaled HFS+) /Volumes/Backup Drive : 999.83 GB (61.15 GB free)

USB2.0 Hub

Apple Inc. Keyboard Hub

Apple Inc. Apple Keyboard

USBBus

Apple Computer, Inc. IR Receiver

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/Toast 10 Titanium/Toast Titanium.app

[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]

[not loaded] com.roxio.TDIXController (1.7) [Lookup]


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 152 Apple tasks

[running] 79 Apple tasks


System Launch Daemons:

[not loaded] 45 Apple tasks

[loaded] 153 Apple tasks

[running] 92 Apple tasks


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 77ec3a65 - installed 2017-04-26) [Lookup]


User Launch Agents:

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-28) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-05-29) [Lookup]

[running] com.vladalexa.MagicPrefs.plist (Vlad Alexa - installed 2017-05-29) [Lookup]


User Login Items:

App Store Application

(/Applications/App Store.app)


Internet Plug-ins:

FlashPlayer-10.6: 25.0.0.171 (installed 2017-05-10) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-05-23)

Flash Player: 25.0.0.171 (installed 2017-05-10) [Lookup]

Default Browser: 601 (installed 2016-07-27)


Safari Extensions:

[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-05-29)


3rd Party Preference Panes:

Flash Player (installed 2017-04-26) [Lookup]

MagicPrefs (installed 2016-01-20) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 319.21 GB Disk used: 267.51 GB

Destinations:

Backup Drive [Local]

Total size: 999.83 GB

Total number of backups: 160

Oldest backup: 11/17/14, 12:33 AM

Last backup: 5/30/17, 1:09 PM

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 319.21 GB X 3)


Top Processes by CPU:

35% Mail

13% 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

12% WindowServer -daemon

12% backupd

7% Finder


Top Processes by Memory:

786 MB 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

740 MB kernel_task

360 MB softwareupdated

205 MB Spotify

147 MB mds_stores


Top Processes by Energy Use:

18.18 Mail

14.70 WindowServer -daemon

10.80 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

6.32 com.apple.WebKit.WebContent

5.34 Spotify


Virtual Memory Information:

3.45 GB Available RAM

511 MB Free RAM

4.55 GB Used RAM

2.95 GB Cached files

25 MB Swap Used


Diagnostics Information:

2017-05-29 12:49:25 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-124925_[redacted].hang

/Applications/Music/Spotify.app/Contents/MacOS/Spotify

2017-05-29 12:44:27 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-124427_[redacted].hang

2017-05-29 12:38:29 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-123829_[redacted].hang

2017-05-29 12:31:54 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-123154_[redacted].hang

2017-05-29 12:24:24 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-122424_[redacted].hang

2017-05-29 12:19:30 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-121930_[redacted].hang


Files deleted by EtreCheck:

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.updater.mcy.plist - Unknown

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.updater.watch.mcy.plist - Unknown

Restart the computer in Safe Mode (this will clear some caches) and then restart normally. If you have never done a Safe Mode restart, restart and immediately hold down the Shift Key until the computer full restarts and you are logged in.

7 replies
Question marked as Best reply

May 30, 2017 11:46 AM in response to greenmind

greenmind wrote:


There now gone, but it's weird that my performance went from good to below average, now that adware is gone.

EtreCheck version: 3.3.3 (397)

Report generated 2017-05-30 14:15:05

Download EtreCheck from https://etrecheck.com

Runtime: 5:56

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: No problem - just checking


Hardware Information:

iMac (20-inch, Early 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac9,1

1 2.66 GHz Intel Core 2 Duo (Duo) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1680 x 1050


System Software:

OS X El Capitan 10.11.6 (15G1510) - Time since boot: about one day


Disk Information:

WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - ) <not mounted> : 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 319.21 GB (51.71 GB free)

Recovery HD (disk0s3 - ) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5670S ()


USB Information:

USB20Bus

Apple Inc. iPod

USB20Bus 1 TB

Apple Inc. Built-in iSight

Western Digital My Passport 0740 1 TB

EFI (disk1s1 - ) <not mounted> : 210 MB

Backup Drive (disk1s2 - Journaled HFS+) /Volumes/Backup Drive : 999.83 GB (61.15 GB free)

USB2.0 Hub

Apple Inc. Keyboard Hub

Apple Inc. Apple Keyboard

USBBus

Apple Computer, Inc. IR Receiver

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/Toast 10 Titanium/Toast Titanium.app

[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]

[not loaded] com.roxio.TDIXController (1.7) [Lookup]


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 152 Apple tasks

[running] 79 Apple tasks


System Launch Daemons:

[not loaded] 45 Apple tasks

[loaded] 153 Apple tasks

[running] 92 Apple tasks


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 77ec3a65 - installed 2017-04-26) [Lookup]


User Launch Agents:

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-28) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-05-29) [Lookup]

[running] com.vladalexa.MagicPrefs.plist (Vlad Alexa - installed 2017-05-29) [Lookup]


User Login Items:

App Store Application

(/Applications/App Store.app)


Internet Plug-ins:

FlashPlayer-10.6: 25.0.0.171 (installed 2017-05-10) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-05-23)

Flash Player: 25.0.0.171 (installed 2017-05-10) [Lookup]

Default Browser: 601 (installed 2016-07-27)


Safari Extensions:

[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-05-29)


3rd Party Preference Panes:

Flash Player (installed 2017-04-26) [Lookup]

MagicPrefs (installed 2016-01-20) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 319.21 GB Disk used: 267.51 GB

Destinations:

Backup Drive [Local]

Total size: 999.83 GB

Total number of backups: 160

Oldest backup: 11/17/14, 12:33 AM

Last backup: 5/30/17, 1:09 PM

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 319.21 GB X 3)


Top Processes by CPU:

35% Mail

13% 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

12% WindowServer -daemon

12% backupd

7% Finder


Top Processes by Memory:

786 MB 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

740 MB kernel_task

360 MB softwareupdated

205 MB Spotify

147 MB mds_stores


Top Processes by Energy Use:

18.18 Mail

14.70 WindowServer -daemon

10.80 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

6.32 com.apple.WebKit.WebContent

5.34 Spotify


Virtual Memory Information:

3.45 GB Available RAM

511 MB Free RAM

4.55 GB Used RAM

2.95 GB Cached files

25 MB Swap Used


Diagnostics Information:

2017-05-29 12:49:25 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-124925_[redacted].hang

/Applications/Music/Spotify.app/Contents/MacOS/Spotify

2017-05-29 12:44:27 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-124427_[redacted].hang

2017-05-29 12:38:29 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-123829_[redacted].hang

2017-05-29 12:31:54 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-123154_[redacted].hang

2017-05-29 12:24:24 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-122424_[redacted].hang

2017-05-29 12:19:30 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-121930_[redacted].hang


Files deleted by EtreCheck:

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.updater.mcy.plist - Unknown

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.updater.watch.mcy.plist - Unknown

Restart the computer in Safe Mode (this will clear some caches) and then restart normally. If you have never done a Safe Mode restart, restart and immediately hold down the Shift Key until the computer full restarts and you are logged in.

May 30, 2017 10:49 AM in response to rkaufmann87

EtreCheck version: 3.3.3 (397)

Report generated 2017-05-30 12:39:34

Download EtreCheck from https://etrecheck.com

Runtime: 3:46

Performance: Good


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.


Problem: Other problem

Description:

I remove safari cache cookies and caches and they reload.


Hardware Information:

iMac (20-inch, Early 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac9,1

1 2.66 GHz Intel Core 2 Duo (Duo) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1680 x 1050


System Software:

OS X El Capitan 10.11.6 (15G1510) - Time since boot: about one day


Disk Information:

WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - ) <not mounted> : 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 319.21 GB (52.77 GB free)

Recovery HD (disk0s3 - ) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5670S ()


USB Information:

USB20Bus

Apple Inc. iPod

USB20Bus 1 TB

Apple Inc. Built-in iSight

Western Digital My Passport 0740 1 TB

EFI (disk1s1 - ) <not mounted> : 210 MB

Backup Drive (disk1s2 - Journaled HFS+) /Volumes/Backup Drive : 999.83 GB (61.18 GB free)

USB2.0 Hub

Apple Inc. Keyboard Hub

Apple Inc. Apple Keyboard

USBBus

Apple Computer, Inc. IR Receiver

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper:

Mac App Store and identified developers


Possible adware:

Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

Adware: ~/Library/LaunchAgents/com.updater.mcy.plist

Adware: ~/Library/LaunchAgents/com.updater.watch.mcy.plist

4 possible adware files found. [Remove/Report]


Kernel Extensions:

/Applications/Toast 10 Titanium/Toast Titanium.app

[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]

[not loaded] com.roxio.TDIXController (1.7) [Lookup]


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 153 Apple tasks

[running] 78 Apple tasks


System Launch Daemons:

[not loaded] 45 Apple tasks

[loaded] 154 Apple tasks

[running] 91 Apple tasks


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 77ec3a65 - installed 2017-04-26) [Lookup]


User Launch Agents:

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-28) [Lookup]

[loaded] com.jdibackup.ZipCloud.autostart.plist (? 8df41373 0 - installed 2017-05-29) Adware! [Remove/Report]

/Applications/ZipCloud.app/Contents/Resources/Utility.app

[running] com.jdibackup.ZipCloud.notify.plist (? c64886c8 0 - installed 2017-05-29) Adware! [Remove/Report]

/Applications/ZipCloud.app/Contents/Resources/Utility.app

[running] com.spotify.webhelper.plist (Spotify - installed 2017-05-29) [Lookup]

[loaded] com.updater.mcy.plist (? df29b8d8 4c59232b - installed 2016-12-06) Adware! [Remove/Report]

~/Library/Application Support/updater_mcy/updater_mcy

[loaded] com.updater.watch.mcy.plist (? a6f7c8a9 4c59232b - installed 2016-12-06) Adware! [Remove/Report]

~/Library/Application Support/updater_mcy/updater_mcy

[running] com.vladalexa.MagicPrefs.plist (Vlad Alexa - installed 2017-05-29) [Lookup]


User Login Items:

App Store Application

(/Applications/App Store.app)


Internet Plug-ins:

FlashPlayer-10.6: 25.0.0.171 (installed 2017-05-10) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-05-23)

Flash Player: 25.0.0.171 (installed 2017-05-10) [Lookup]

Default Browser: 601 (installed 2016-07-27)


Safari Extensions:

[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-05-29)


3rd Party Preference Panes:

Flash Player (installed 2017-04-26) [Lookup]

MagicPrefs (installed 2016-01-20) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 319.21 GB Disk used: 266.45 GB

Destinations:

Backup Drive [Local]

Total size: 999.83 GB

Total number of backups: 160

Oldest backup: 11/17/14, 12:33 AM

Last backup: 5/30/17, 12:04 PM

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 319.21 GB X 3)


Top Processes by CPU:

8% WindowServer -daemon

5% Mail

3% kernel_task

2% Spotify

1% Last.fm Scrobbler


Top Processes by Memory:

827 MB 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

737 MB kernel_task

451 MB softwareupdated

451 MB Safari

213 MB com.apple.WebKit.WebContent


Top Processes by Energy Use:

7.78 com.apple.WebKit.WebContent

5.12 Safari

3.88 WindowServer -daemon

2.68 Last.fm Scrobbler

2.58 Spotify


Virtual Memory Information:

2.79 GB Available RAM

16 MB Free RAM

5.21 GB Used RAM

2.77 GB Cached files

0 B Swap Used


Diagnostics Information:

2017-05-29 12:49:25 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-124925_[redacted].hang

/Applications/Music/Spotify.app/Contents/MacOS/Spotify

2017-05-29 12:44:27 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-124427_[redacted].hang

2017-05-29 12:38:29 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-123829_[redacted].hang

2017-05-29 12:31:54 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-123154_[redacted].hang

2017-05-29 12:24:24 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-122424_[redacted].hang

2017-05-29 12:19:30 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-121930_[redacted].hang

May 30, 2017 11:20 AM in response to Old Toad

There now gone, but it's weird that my performance went from good to below average, now that adware is gone.

EtreCheck version: 3.3.3 (397)

Report generated 2017-05-30 14:15:05

Download EtreCheck from https://etrecheck.com

Runtime: 5:56

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: No problem - just checking


Hardware Information:

iMac (20-inch, Early 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac9,1

1 2.66 GHz Intel Core 2 Duo (Duo) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1680 x 1050


System Software:

OS X El Capitan 10.11.6 (15G1510) - Time since boot: about one day


Disk Information:

WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - ) <not mounted> : 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 319.21 GB (51.71 GB free)

Recovery HD (disk0s3 - ) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5670S ()


USB Information:

USB20Bus

Apple Inc. iPod

USB20Bus 1 TB

Apple Inc. Built-in iSight

Western Digital My Passport 0740 1 TB

EFI (disk1s1 - ) <not mounted> : 210 MB

Backup Drive (disk1s2 - Journaled HFS+) /Volumes/Backup Drive : 999.83 GB (61.15 GB free)

USB2.0 Hub

Apple Inc. Keyboard Hub

Apple Inc. Apple Keyboard

USBBus

Apple Computer, Inc. IR Receiver

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/Toast 10 Titanium/Toast Titanium.app

[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]

[not loaded] com.roxio.TDIXController (1.7) [Lookup]


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 152 Apple tasks

[running] 79 Apple tasks


System Launch Daemons:

[not loaded] 45 Apple tasks

[loaded] 153 Apple tasks

[running] 92 Apple tasks


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 77ec3a65 - installed 2017-04-26) [Lookup]


User Launch Agents:

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-28) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-05-29) [Lookup]

[running] com.vladalexa.MagicPrefs.plist (Vlad Alexa - installed 2017-05-29) [Lookup]


User Login Items:

App Store Application

(/Applications/App Store.app)


Internet Plug-ins:

FlashPlayer-10.6: 25.0.0.171 (installed 2017-05-10) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-05-23)

Flash Player: 25.0.0.171 (installed 2017-05-10) [Lookup]

Default Browser: 601 (installed 2016-07-27)


Safari Extensions:

[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-05-29)


3rd Party Preference Panes:

Flash Player (installed 2017-04-26) [Lookup]

MagicPrefs (installed 2016-01-20) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 319.21 GB Disk used: 267.51 GB

Destinations:

Backup Drive [Local]

Total size: 999.83 GB

Total number of backups: 160

Oldest backup: 11/17/14, 12:33 AM

Last backup: 5/30/17, 1:09 PM

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 319.21 GB X 3)


Top Processes by CPU:

35% Mail

13% 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

12% WindowServer -daemon

12% backupd

7% Finder


Top Processes by Memory:

786 MB 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

740 MB kernel_task

360 MB softwareupdated

205 MB Spotify

147 MB mds_stores


Top Processes by Energy Use:

18.18 Mail

14.70 WindowServer -daemon

10.80 1.0.55.487 --disable-scroll-bounce --disable-spell-checking --num-raster-threads=1 [and 5 more arguments]

6.32 com.apple.WebKit.WebContent

5.34 Spotify


Virtual Memory Information:

3.45 GB Available RAM

511 MB Free RAM

4.55 GB Used RAM

2.95 GB Cached files

25 MB Swap Used


Diagnostics Information:

2017-05-29 12:49:25 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-124925_[redacted].hang

/Applications/Music/Spotify.app/Contents/MacOS/Spotify

2017-05-29 12:44:27 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-124427_[redacted].hang

2017-05-29 12:38:29 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-123829_[redacted].hang

2017-05-29 12:31:54 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-123154_[redacted].hang

2017-05-29 12:24:24 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-122424_[redacted].hang

2017-05-29 12:19:30 /Library/Logs/DiagnosticReports/Spotify_2017-05-29-121930_[redacted].hang


Files deleted by EtreCheck:

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.updater.mcy.plist - Unknown

2017-05-30 14:08:17 - ~/Library/LaunchAgents/com.updater.watch.mcy.plist - Unknown

May 30, 2017 11:21 AM in response to greenmind

Aside from the adware that needs to be removed.....


FYI, I remove cookies about once a week and many will re-appear. Some sites will put multiple cookies on your machine. That is the nature of the internet - all websites will store cookies on your computer to identify you when you go to the site the next time - they will tailor ads to your previous search or visited items. You cannot stop this - it is marketing; some sites will not work if you do not allow cookies. For instance, I have to be careful not to delete the ones from one of my banks - if I do, I can no longer log in to my account and have to call them to verify who I am and get a temporary passcode to get in.

the same Cookies and Cache keep reappearing, despite removal

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