Carplay cuts out my car radio when using …

Carplay cuts out my car radio when using maps

Hi ever since updating to iOS 10.3.2 whenever I connect my iPhone 6 it cuts out my car radio after a couple of minutes. This is quite annoying as it didn't happen before the update, I could use maps and listen to local radio at the same time. Any ideas for a fix? By the way I have tried my daughters iPhone 5s which hasn't been updated and there are no problems at all. Thanks!

iPhone 6, iOS 10.3.2

Posted on May 30, 2017 1:24 PM

Posted on May 31, 2017 10:58 AM

Greetings, bernardw57!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with your device when you're connected to CarPlay. Check out this article with steps to follow to Set up CarPlay with your iPhone . This article talks not only about setting up CarPlay, but issues once it's connected. Specifically:

Get help

If CarPlay doesn't work like you expect, here’s what you can check. After each step, try using CarPlay again.

Make sure that Siri is turned on.

Restart your iPhone and your car. Depending on your car, you might see the CarPlay Home screen when you turn it on. If you don't, look for the CarPlay logo on your car’s display.

If possible, connect your iPhone to a different USB port in your car.

Try a different Lightning to USB cable. Make sure that the cable is certified.

Update to the latest version of iOS.

Check your car’s manual for help. You might need to install firmware updates for your stereo.

Learn more about CarPlay and driving and navigating safely.

Have a great day!

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