I cannot change my MacBook admin account password

"The server is not available. Change your password when the server becomes available."


MacBook Air 2014

running latest OS X Sierra



any ideas?


thanks!

MacBook Air, OS X El Capitan (10.11.5), 512 GB SSD

Posted on May 30, 2017 5:19 PM

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Posted on May 31, 2017 7:00 AM

And for Mac OS Sierra 10.12.5 users .


Go to users and groups , make sure allow user to administer this computer box is to be checked and uncheck allow user to reset password using Apple ID .


How to reset the admin password , if one has forgotten it .

Close all applications & shut down the computer , and plug the charger .

Press command + R + power key simultaneously , don't release the keys until apple logo appears , the bar will load slowly , let it be completed after a while you will enter in recovery mode .if you have enabled firmware password , turn it off .


Take your cursor on top menu bar & click on utilities > open terminal from here & type resetpassword the word is single & no space , all alphabets are small .Click on enter & close the terminal window .


On the screen you will see user name of the account , just select it ( press forcefully on it to get selected ) > click on next on the bottom side .


A rectangular bar appears > enter your password for Apple ID , a pop - up window will appear showing three options , continue login , create new keychain , update keychain password .Select continue login , And again go to top menu bar you will see apple logo > click on restart .

POP up appears on the desktop , enter in user library > keychains > remove alfa numeric folder to the trash , restart the computer and empty the trash .

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Question marked as ⚠️ Top-ranking reply

May 31, 2017 7:00 AM in response to tygb

And for Mac OS Sierra 10.12.5 users .


Go to users and groups , make sure allow user to administer this computer box is to be checked and uncheck allow user to reset password using Apple ID .


How to reset the admin password , if one has forgotten it .

Close all applications & shut down the computer , and plug the charger .

Press command + R + power key simultaneously , don't release the keys until apple logo appears , the bar will load slowly , let it be completed after a while you will enter in recovery mode .if you have enabled firmware password , turn it off .


Take your cursor on top menu bar & click on utilities > open terminal from here & type resetpassword the word is single & no space , all alphabets are small .Click on enter & close the terminal window .


On the screen you will see user name of the account , just select it ( press forcefully on it to get selected ) > click on next on the bottom side .


A rectangular bar appears > enter your password for Apple ID , a pop - up window will appear showing three options , continue login , create new keychain , update keychain password .Select continue login , And again go to top menu bar you will see apple logo > click on restart .

POP up appears on the desktop , enter in user library > keychains > remove alfa numeric folder to the trash , restart the computer and empty the trash .

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May 31, 2017 6:23 AM in response to Kappy

I open system prefs

I click to Users and Groups

I unlock to make changes

I click on change password

I enter old and new password, and a hint


I then get the message mentioned above, prefaced by "The password for the account [XXXX] was not changed...."


and you are correct, this is a local machine, with no OS X Server in play.


--baffled in Dallas

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I cannot change my MacBook admin account password

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