Auto logoff due to inactivity is always hung by Mail app

Auto logoff due to inactivity is always hung with msg '"Mail" failed to quit and is not responding'. Any help appreciated.

iMac, OS X Yosemite (10.10.2)

Posted on Jun 1, 2017 6:39 PM

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7 replies

Jun 3, 2017 8:13 AM in response to John Galt

I updated my profile -- thanks. I also updated to 10.12.5, but problem immediately re-occurred. Only happens when I sit down in front of a black screen (seemingly a logoff has occurred), right -click, and the error msg displays on the black screen. If I do nothing then, after 30 seconds or so it goes ahead and displays the logon screen. Guess I'll have to call Apple support. Here's a photo:


User uploaded file

Jun 1, 2017 7:49 PM in response to RackMack

All I know is that Mail used to do that for me also, on all my Macs. At some point a Sierra update fixed it. I do not recall if it was the current release or an earlier one. I always assumed it was due to one of the many Mail Rules I use, some of which invoke AppleScript routines. If you do any of that consider that possibility, but I didn't change anything and the problem no longer exists.


To update your profile information click your name, View profile, then scroll down to My Products.

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Auto logoff due to inactivity is always hung by Mail app

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