I fully reset my watch and the buyer says the watch is still connected to my iCloud account. I have re-verified through my iCloud account (through multiple means ) that the watch is not showing at all in any of my account or devices.
Help.
Hi
The following steps may help:
If you have not yet done so, remove the Apple Watch from Find My iPhone online:
If you have not yet done so and if the option remains available, also unpair your watch from within the Watch app on your iPhone:
Having followed the previous steps, ask the buyer to follow these:
On their iPhone: close the Watch app (double-press on the Home button, then swipe up on the Watch app preview).
Restart both their iPhone and the watch, turning both off together, then restarting their iPhone first:
Re-try pairing and setting up their watch:
If the watch remains locked with Activation Lock, either:
Accompany the buyer and the watch to a Genius Bar appointment, taking along your original proof of purchase for the watch.
Or arrange for the watch to be returned > pair it your iPhone again > unpair it via the Watch app > return it to the buyer.
Or contact Apple Support and explain that you have been unable to remove Activation Lock from a watch that you have sold:
More information:
You can go to www.icloud.com and sign in. Once there you can remove the watch from your account under the "Find My iPhone" section. This will remove the activation lock associated with the watch.
I sold my Apple Watch, now the buyer says it is still locked to me.
