i changed my ipod classic password, but now i cannot access to my itunes account. It has asked me twice to change it, which i have But it still doesnt let me have access.I`m using windows10

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Level 1

4 points

i changed my ipod classic password, but now i cannot access to my itunes account. It has asked me twice to change it, which i have But it still doesnt let me have access.I`m using windows10

Hi, I tried to authorise my computer to transfer music from my ipod classic too my iTunes library, but it required a password. changed it (because I`d forgot it) but now it doesn't recognise it and nor does it recognise the old one ( I found it not long after I changed it ) I have restarted my windows 10 laptop, but still it wants me to change my password. I've passed the security checks etc. I'm fed up, no matter what I do

iPod classic, Windows 10

Posted on Jun 3, 2017 5:11 PM

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Answer 1

sterling r

Community Specialist

Jun 4, 2017 1:40 PM in response to bisquits

Hey, bisquits.
I see that you've change your Apple ID password, but now it's not being accepted. I'm happy to help you.
What to do after you change your Apple ID email address or password

After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services that you're using.

Use the list below to make sure that each store or service is using your updated sign-in information. You can use these steps to sign in on your iPhone, iPad, iPod touch, Mac, PC, and Apple TV.

Cheers!

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Answer 2

raina_b22

Community Specialist

Jun 7, 2017 5:18 AM in response to bisquits

Thank you for trying those steps, biscuits. Since this is an issue regarding your Apple ID, we'd like for you to get in touch with our Account Security team.
Contact Apple for help with Apple ID account security -- Select your region and follow the prompts to speak with an Account Security Specialist.

Have a good day!

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Answer 3

bisquits Author

Level 1

4 points

Jun 6, 2017 2:26 PM in response to bisquits

Thanks for the reply & I did what you said but still I cannot access my ipod classic account/ ive changed my password, on all but one device. my mac air. And it now doesn't accept my old or new password.

I went into my apple acc, changed pw. The iTunes acc doesn't accept the new password, it keeps directing me too the iforgot.apple.com

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