Hi, can anyone help me,
I'm sending back a 15.4" MacBook Pro retina 2016 as I just cannot do things on it and I don't like the frustration it brings!
I have managed to removed my email account but I still have photos to remove and don't know how (I still want them on my iPhone and iPad though), and I can't find how to clear myself as a user?
Mac Pro, macOS Sierra (10.12.4)
What to do before you sell or give away your Mac
When you get ready to sell or give away your Mac, there are some steps you should take. You'll want to back up your computer, disable some features and services, and erase the hard drive. This article shows you the steps you should follow.
Moving to a new Mac?
Learn how to move your files to your new Mac. Do this before you erase the hard drive or follow any other steps.
Create a backup
Be sure you have an up to date backup of your important files and data. Learn how to back up your data in macOS.
Sign out of iTunes
Open iTunes. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Authorizations > Deauthorize This Computer.
When prompted, enter your Apple ID and password. Then click Deauthorize.
Learn more about deauthorizing your computer using iTunes, including how to deauthorize all the computers you've used with your iTunes account.
Sign out of iCloud
If you use Find My Mac or other iCloud features on your Mac, you should first archive or make copies of your iCloud data.
After that, choose Apple Menu > System Preferences, click iCloud, and then deselect the Find My Mac checkbox.
Finally, sign out of iCloud. In System Preferences, click iCloud, and then click the Sign Out button.
When you sign out of iCloud, you're asked whether you want to remove iCloud data from your Mac. Your iCloud data will remain on any other devices that are using the same Apple ID.
Sign out of iMessage
If you're using OS X Mountain Lion or later, sign out of iMessage.
In the Messages app, choose Preferences > Accounts. Select your iMessage account, then click Sign Out.
Erase and reinstall macOS
To reformat your hard drive and reinstall macOS, follow these instructions.
After you reformat your hard drive and reinstall macOS, the computer restarts to a Welcome screen and asks you to choose a country or region. If you want to leave the Mac in an out-of-box state, don't continue with the setup of your system. Instead, press Command-Q to shut down the Mac. When the new owner turns on the Mac, the Setup Assistant will guide them through the setup process.
Follow the steps here to clear it of all your info without affecting other devices:
What to do before you sell or give away your Mac - Apple Support
If you enabled whole-drive encryption, turn it off and wait until it rewrites your drive.
System Preferences > User & Groups ... to Create a New Admin User.
Log in with the new Admin Account. Do NOT enter your Apple-ID information, if possible.
Use it to delete your old Account, taking the option to NOT save your old files.
Done.
how do i remove my details from a macbook pro retina 2016 prior to a return?!
