Iphone music app wont shuffle or play different songs

On my iPhone on my playlists when I press the shuffle button the songs dont shuffle, only one song plays over and over. And if I go to my list of songs and just pick one, it just plays that one song over and over. Have I pressed any function I dont know about or done something I shouldnt have? Any help would be appreciated.

Posted on Jun 10, 2017 9:48 AM

Reply
3 replies

Jun 12, 2017 8:52 AM in response to Tommy Bahama

Good evening Tommy Bahama,

Welcome to the Apple Support Communities!

From your description of the issue you are having with the Music app on your iPhone, it sounds like Repeat is enabled. Take a look at the resource below to turn that feature off. I've highlighted some key information here for you. Click on the link for complete details.

Play, pause, and shuffle music in the Music app


User uploaded file

Control your music

On the Now Playing screen, you can rewind, pause, or fast forward a song, control the song's volume, use Air Play to stream the song, and more.

Shuffle songs

Tap User uploaded file to turn on shuffle for the songs in a playlist or album.

When Shuffle is on, you'll see User uploaded file.

Repeat songs

Tap User uploaded file once to turn on repeat for an entire playlist or album. Tap User uploaded file again to turn on repeat for one song. Tap User uploaded file a third time to clear the repeat.

When Repeat is on, you'll see User uploaded file or User uploaded file.

View Lyrics

Tap Show to the right of Lyrics to view lyrics. Lyrics are not available for all songs.

Learn more about Lyrics in Apple Music.

User uploaded file

Show Up Next

At the bottom of the Now Playing screen is Up Next, which is a list of all of the songs that you’ve selected to play.

To add music to Up Next, find a song, album, or playlist that you want to listen to, and firmly press the item to use 3D Touch or touch and hold on the item. Then:

  • Tap Play Next to add the item to the top of your Up Next list.
  • Tap Play Later to add the item to the bottom of your Up Next list.

To reorganize Up Next, drag songs with User uploaded file to rearrange their order, or swipe left to remove a song that you want to skip. If you don't see User uploaded file , turn off repeat.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone music app wont shuffle or play different songs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.