My iMac is freezing on the startup page (the one with the apple logo and progress bar)
iMac frozen on start up page -- that is, the black screen, with the apple logo and the progress bar. The progress bar is filled up but nothing is happening on the computer. I have tried restarting in safe mode. I have used recovery mode to reinstall OS Sierra. And now I am back to the frozen screen. Can anyone help? (I should add I am barely computer-literate).