Bottom Facebook bar gray at bottom of home screen

My mom has noticed a gray bar at the bottom of her home screen. Sometimes it says " arrived at work". However sometimes it says Welcome Hal. This is her husband who supposedly isn't on Facebook. It has a fb icon when it says that. How is that possible?

Posted on Jun 13, 2017 6:44 AM

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1 reply

Jun 13, 2017 7:10 PM in response to Langwife

Hi, Langwife!


Thanks for reaching out via the Apple Support Communities. From your post, I see that you are inquiring about the grey bar that appears at the bottom left of the Multitasking screen with apps in it (like Facebook) and a greeting. I'd be happy to help!


The grey bar your mom sees displays Location-Based Suggestions, which the About Location Services and Privacy article explains as:

Location-Based Suggestions: When you use Spotlight suggestions or Safari suggestions, the location of your iPhone at the time you open Spotlight, use Look Up, or submit a search query to Spotlight or Safari will be sent to Apple to make location-based suggestions more relevant and to improve other Apple products and services. If you turn off Location Services for location-based suggestions, your precise location will not be sent to Apple. To deliver relevant search suggestions and news, Apple may use the IP address of your internet connection to approximate your location by matching it to a geographic region.



What this means is that when your mom gets to certain locations she frequents often, like work or home, she may see alerts such as "Arrived at work" in that grey bar. In addition, she may also see other greetings, like "Good morning," as well as suggestions for apps she uses in those location (the reason she sees Facebook is because she uses that most frequently in the locations where it appears). You can turn Location-Based Suggestions off under Settings > Privacy > Location Services > System Services.

The reason her husband's name appears in the greetings is because the My Info card on the iPhone has his information (or at least his name), not your mom's. For more information on the My Info card, and how to change it, take a look at this article: Set your contact info - iPhone User Guide



Have a lovely day!

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Bottom Facebook bar gray at bottom of home screen

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