You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacOs Mail app junk mail filter

Hi all,


I have set at preferences, junk mail tab, advanced section to mark all junk mail as read, but not working...
Any suggestions?

User uploaded file

Thanks,

Tobias

MacBook Air, macOS Sierra (10.12.5), Mail app

Posted on Jun 14, 2017 1:58 AM

Reply
6 replies

Jun 14, 2017 4:55 AM in response to mozestobi

Try checking the box to leave the junk mail in the inbox. Rules are only applied to New messages downloaded to the Inbox only. Rules don't get applied to other mailboxes automatically. If the message is moved to the Junk mailbox before rules are applied, then it won't get done.


If it doesn't work, try unchecking the box to filter junk mail before applying rules.

MacOs Mail app junk mail filter

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.