The Manage Apple ID website is broken

I'm having the exact same problem! What makes it bad is that BusyCal is telling me that Apple will require that I use an app-specific password before tomorrow. But I can't get the website page to show anything!

Just like you, my apple ID and password work just fine, and I have activated the 2-step authentication. All looks good until I reach https://appleid.apple.com/account/manage. That page is completely blank! Nothing!

I've been trying all morning and get the same results using Safari and Firefox. I also renamed my hosts.txt file (to make it inactive) and quit/restarted my browser with the exact same results. I also tried pausing AdBlock, but that didn't help.

I hope Apple fixes the problem or at least someone can tell us what's going on.

MacBook Pro, mid 2015 with El Capitan v10.11.6

Safari v10.0.3

I looked at the error console (Safari > Develop > Show Error Console), and this is what came up. This is with no hosts file and AdBlock disabled.

Can anyone at least say if this is a problem on Apple's website or something wrong on my side?

⚠ Failed to load resource: the server responded with a status of 404 (Not Found) (manageWebDefaultAccount.js, line 0)

▲ Invalid CSS property declaration at: * (ac-globalnav.built.css, line 1)

▲ Invalid CSS property declaration at: * (ac-globalnav.built.css, line 1)

▲ Invalid CSS property declaration at: * (ac-globalnav.built.css, line 1)

▲ Invalid CSS property declaration at: * (ac-globalnav.built.css, line 1)

⚠ ReferenceError: Can't find variable: System

[f] setupBootData (manage:11321)

[f] (anonymous function) (manage:11561)

[f] loadScript (manage:11538)

[f] (anonymous function) (manage:11560)

[S] Global Code (manage:11567)

⚠ Failed to load resource: the server responded with a status of 403 (HTTP/1.1 403) (jslog, line 0)

You are just going to have to keep trying. Everybody and their brother are trying to get to the Apple ID site today since tomorrow they will get logged out of their 3rd party apps that are using iCloud data if they don't sign into them with app-specific passswords, so the servers are getting slammed right now.

Just keep trying. You will get through eventually.

GB

I second that idea. I just tried it again, and I'm back to the blank page (with the same errors as before).

It seems constantly trying earlier worked for me and I managed to get in long enough to create my app-specific password.

Precisely the same problem here. Started yesterday, and it's intermittent today (15th). I've empty cache, restarted iMac, same result on Safari and Chrome. 2-Factor auth works perfectly, no problems with iTunes or App Store sign-in using ID ... the ID manage page is blank. BTW, don't bother emptying cache; that doesn't help.

Don't bother doing anything except being patient and continuing to try. The servers are being slammed by everyone trying to get in to set up app-specific passwords. Just keep trying. Don't waste your time or create other problems by messing with stuff. There is nothing wrong with your computer, iOS device, or your browser.

GB

Don't know what to tell you. I haven't had any issue logging into my Apple ID at the site either, but many people who reported an issue before are saying that they have since been able to get in. Just keep trying.

Unless you are getting some sort of specific error when you state "it still doesn't work for me".

Cheers,

GB

Hi,

I think same problem i am facing. seems like the account is locked . but apaple people are not able to solve. i tried with aaple support.

they simply say clear browsing data. clear the cache. but then also nothign works

What a shame.

That takes me directly to https://appleid.apple.com/account/manage with the same blank page as before.

I can access it fine

try this link :https://appleid.apple.com/

It's working now! It seems it was on Apple's end, and whatever it was, they fixed it. Yay! I just created my app-specific password. 🙂

It still does not work for me.

Nothing you do will help because the problem is on Apple's side. All anyone can do is keep trying and hope to get in.

It still does not work for me.

The servers are still busy.

GB