Restore failed error code (50)

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Level 1

11 points

Restore failed error code (50)

I have problem every time i try to restore my iphone 5, i tried using another computer and other error code is (-1). When i using my computer again the error code is back to (50). I have reinstall my Itunes with newest version

iPhone 5

Posted on Jun 16, 2017 6:07 AM

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Answer 1

Gus

Level 6

19,590 points

Jun 16, 2017 8:20 AM in response to Eggaprasetyo

Hello,

First try these steps:

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

Steps for error 1:

Check your security software

If you see error 9, use these steps.
If you see errors 2, 4, 6, or 1611, check your third-party security software. Then check your USB connection.
If you still see an error, contact Apple Support.

More info here:

Get help with iOS update and restore errors - Apple Support

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