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Mail keeps asking for my MobileMe password? What do I do?

Mail keeps asking for my MobileMe password. The application began rejecting my existing password on June 15. I received a reminder from iCloud on June 13 advising me about a required app-specific password from June 15 on. The message also said that that password would be required for third-party apps or other mail, contacts, and calendar services not provided by Apple. Does Apple regard my MacBook Pro1,2, MacOS 10.6.8, and the associated Mail application, version 4.6, to be third-party? What do I do?

MacBook Pro, Mac OS X (10.6.8), Mail version 4.6

Posted on Jun 17, 2017 5:23 AM

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4 replies

Jul 29, 2017 1:55 PM in response to Kébez

Mr. Root's reply is misleading and incomplete, I believe. The age of your OS (like mine) means that 2-factor authentication is not available to us. Instead, 2-step authentication is required. (In spite of the similarity of names, 2-factor authorization is not the same thing as 2-step authorization.) Apparently, older Apple-supplied software is treated the same as third-party software, though none of Apple's documentation that I have found makes that clear.


Furthermore, it appears that email accounts provided by Apple (@mac.com, @me.com, @icloud.com, and maybe others) are implicitly connected to the owner's AppleID, but are not now allowed to utilize the associated password. Instead, they must use one of the new so-called app-specific passwords. I wrote "so-called" because there does not appear to be any way for Apple to associate an "app-specific" password with a specific app. Quite possibly, two or more third-party (or old Apple) apps could use the same "app-specific" password to access a single Apple-provided email account (for example), though that might not be wise. A better methodology might be to use different app-specific passwords on a home desktop machine and a traveling laptop/tablet/smartphone to access the same email account. Then if the traveling machine is stolen (as happened to me), simply deleting its app-specific password from the AppleID account would be sufficient to prevent compromise of that account.


I would like to see Apple's online documentation revised to confirm or correct this guesswork, so that customers will be able to get a better understanding of what these new password & authentication procedures are all about.

Mail keeps asking for my MobileMe password? What do I do?

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