MacBookPro 2016 problems with Firewire Soundcard ( Focusrite Saffire Pro 40)

Question

P_A_Kicka Author

Level 1

4 points

MacBookPro 2016 problems with Firewire Soundcard ( Focusrite Saffire Pro 40)

hi ,

my Macbook Pro 2016 doesn't recognize my Firewire Soundcard .

please can anyone help me 😉

MacBook Pro 15" 2016; Sierra 10.12.5; Focusrite Saffire Pro 40

MacBook Pro TouchBar and Touch ID, macOS Sierra (10.12.5), Focusrite Saffire Pro 40

Posted on Jun 19, 2017 2:08 AM

Reply

Answer 1

chris_g1

Community Specialist

Jun 19, 2017 2:51 PM in response to P_A_Kicka

Good Afternoon P_A_Kicka,

Welcome to the Apple Support Communities!

I understand you are trying to connect your Focusrite Saffire Pro 40 audio interface to your MacBook Pro. Are you trying to work with GarageBand or Logic Pro X with this device? According to the Focusrite website, the device should be attached using a Thunderbolt to Firewire adapter.

Since your computer has a USB-C connection, you would first need to connect the Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter . Then attach Apple Thunderbolt to FireWire Adapter to the FireWire cable going to your audio interface.

Take a look at this information from Focusrite:

Saffire Product Troubleshooting - Connection Difficulties

Mac specific points.

- Ensure you have installed the correct version of the AppleFWAudio driver. Instructions on how to check and if applicable, update this can be found here.
Saffire Pro 40 and Liquid Saffire 56 users: Increase the ASIO buffer size in the Settings menu of the Saffire MixControl software. Also try increasing the Device Mode to a higher Safe Mode type.
- Adjust the PCI latency timer values of your PCI devices. Instructions of how to do this can be found here.
- Download and run the DPC latency checker.
Failing these pointers, contact Customer Support detailing your system specifications and also all troubleshooting tips you have tried.
Find the Saffire Pro 40 tutorial for setting up the device on the right side of this webpage - https://global.focusrite.com/firewire-audio-interfaces/saffire-pro-40
Take care.

Reply