Can't import certain m4a files into library.

I have a series of audio files (m4a) that I find myself unable to add to my iTunes library. They play just fine in the Finder, but when I drag them into iTunes, either one at a time or in a group, nothing happens. The library window highlights, but dropping the files into it doesn't import them. No error message, not a word of complaint, but no results.


Do I need to write off the files, or is there something else I should be trying here?

Posted on Jun 19, 2017 9:55 PM

Reply
7 replies

Jun 20, 2017 6:49 AM in response to Andrew Willett

iTunes will ignore anything marked as hidden even if you can see it. You can try dropping a copy of one of the files into <Media Folder>/Automatically Add to iTunes. It will either be absorbed into the library or moved into a Not Added subfolder. If it goes to Not Added you won't know why, but at least you'll know for certain that iTunes doesn't like it.


tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't import certain m4a files into library.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.