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iPhone 6 Resetting itself - panic-full 210 error - BT Whole Home Wifi

Since moving to the BT Whole Home WiFi mesh network, my iPhone 6 seems to keep resetting itself randomly. Checking the analytics data, it is always a panic-full error with bug type 210.


Does anyone have any suggestions as to what may be causing this please?


Our other iPhones (iPhone 5) do not suffer from this problem and the iPhone 6 does not seem to reset other than when connected to our BT Whole Home network.


Thanks.

Posted on Jun 23, 2017 12:44 AM

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Posted on Jun 23, 2017 2:55 AM

Hi

You may have a bug go to settings - iCloud make sure iCloud back up is on

Then backup now over your wifi

Then down to reset Restore iPhone back to factory settings

Set back up over your wifi when it asks if you want to use iCloud backup Say yes to get your apps and data back.

Cheers

Brian

4 replies

Aug 20, 2017 6:43 PM in response to Richard Osborn

I'm having the same problem with my iPhone 6. It started about the time I installed an Orbi mesh network to replace an aging Airport router. Since I'd updated iOS at about the same time, I wasn't sure whether it was the network or the update. Our other devices (iPhone 6s, iPad Air and iPad Air 2) don't do this. Further down in the crash log, I always see a Panic String: . . . "Sleep\/Wake hang detected". And it does always seem to happen when the phone is sleeping. There was no panic while we were on a recent trip, and away from the Orbi for a week.

iPhone 6 Resetting itself - panic-full 210 error - BT Whole Home Wifi

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