Apple Watch Screen Going to Sleep

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Level 1

4 points

Apple Watch Screen Going to Sleep

I have had my Apple Watch for a month or so, and when using it, the screen goes to sleep after a couple of seconds. It is almost like the watch thinks I have tilted my wrist and therefore the screen goes blank. Even when I tap the screen, a couple of seconds later the screen will go dark (even if I keep completely still). Any ideas?!

Posted on Jun 23, 2017 3:56 AM

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Answer 1

Jonathan UK

Level 10

164,015 points

Jun 23, 2017 4:06 AM in response to londonadam

Hi

If the display is not remaining awake for as long as it should do, then the following steps may help (check after each before moving on, if necessary, to the next):

If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:

Restart both your iPhone and your watch:

Close the Watch app on your iPhone:
- Double-click the Home button, then swipe up on the app preview to close it.
Turn both devices off together, then restart your iPhone first:
- Restart your iPhone, iPad, or iPod touch - Apple Support
- Restart your Apple Watch - Apple Support

Unpair and re-pair your watch:

The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app. Choose to Restore from Backup during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
Unpair your Apple Watch and iPhone - Apple Support
Set up your Apple Watch - Apple Support

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