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80 gig with big red X?

i have an 80gig classic ipod and all my screen will show is a big red X and this web site address. what should i do ?

Posted on Jun 24, 2017 7:28 AM

Reply
3 replies

Jun 25, 2017 6:26 PM in response to Mark Derus

Good afernoon Mark,

Welcome to the Apple Support Communities!

The resource below explains what to do when your iPod shows the red X on the display:

If you see a red X icon on your iPod classic or iPod nano (5th generation or earlier)


After you plug your iPod into your computer, you might see a red X icon on your iPod screen. Learn what to do.

User uploaded file

Restore your iPod classic or iPod nano (5th generation or earlier)

  1. Unplug your iPod from your computer.
  2. Make sure that your computer has the latest version of iTunes.
  3. Put your iPod in Disk Mode.
  4. Connect your iPod to your computer again.
  5. Restore your iPod.

Get help

If you can't restore your iPod, then you might need to take it in for service. Learn how to get your iPod fixed.

iPod Support
Take care.

80 gig with big red X?

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