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Apple Pencil feels rough when writing on screen

Hi,


I bought an iPad Pro 10.5” last week. The Apple Pencil felt buttery smooth on the screen when writing with it (even though the screen was dirty). Today I cleaned it twice with the dry cloth included with my MacBook Pro. I didn’t really put much pressure to the screen, just enough to clean it. Now when I write of it with the Apple Pencil I feel that the Pencil gets sort od rough when moving my hand fast (e.g. writing fast). It seems like there is something that collides with it. But there is nothing, the screen is clean.

Posted on Jun 25, 2017 4:45 PM

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Posted on Nov 6, 2017 7:32 PM

I have returned 4 of the 256 GB iPad 10.5 Pros with the same issue. The latest one I tried today, Space Gray (I have tried other colors) upon getting my data transferred over, the Set Up Specialist sent me directly to the Genius Bar as this makes #4 with the same problem. For some reason there is a roughness, friction, between the iPad pencil and certain parts of the screen. (Each iPad had different affected areas, but the top part of the screen felt best. Problems were usually near the middle of the screen going down to the Home button and on the edges.) As it is right out the box, clean as a whistle, this should not be happening. The Set-Up Specialist tried different apps to see if the problem was maybe with a specific app. Same issue. The Apple Genius diagnosed it as maybe being something about the magnets in the pencil or screen on the 256 GB. Others have said maybe it is due to a bad batch with an uneven oleophobic coating, although I have tried two different stores in the past month. I have read other forums outside of Apple with users experiencing the same issue. Is this a manufacture defect? I have used my Apple pencil on my wife's 9.7 iPad Pro and the experience is buttery smooth, finger prints and all. The Genius asked me to try the 64 GB iPad Pro, which I will do, but there is something not quite right and I wish Apple would respond. I don't have the time to keep trying different iPads. Anyone have any suggestions? Fingerprints, fastidious cleaning, the Apple pencil, I do not believe those are the reasons for the friction, and it is definitely not norma. I will not get use to it. Something is not quite right. For the amount I paid for the iPad Pro, I am not obsessing about it. I just might have to return it and try a Microsoft Surface Pro 4.

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Question marked as Best reply

Nov 6, 2017 7:32 PM in response to DZetko

I have returned 4 of the 256 GB iPad 10.5 Pros with the same issue. The latest one I tried today, Space Gray (I have tried other colors) upon getting my data transferred over, the Set Up Specialist sent me directly to the Genius Bar as this makes #4 with the same problem. For some reason there is a roughness, friction, between the iPad pencil and certain parts of the screen. (Each iPad had different affected areas, but the top part of the screen felt best. Problems were usually near the middle of the screen going down to the Home button and on the edges.) As it is right out the box, clean as a whistle, this should not be happening. The Set-Up Specialist tried different apps to see if the problem was maybe with a specific app. Same issue. The Apple Genius diagnosed it as maybe being something about the magnets in the pencil or screen on the 256 GB. Others have said maybe it is due to a bad batch with an uneven oleophobic coating, although I have tried two different stores in the past month. I have read other forums outside of Apple with users experiencing the same issue. Is this a manufacture defect? I have used my Apple pencil on my wife's 9.7 iPad Pro and the experience is buttery smooth, finger prints and all. The Genius asked me to try the 64 GB iPad Pro, which I will do, but there is something not quite right and I wish Apple would respond. I don't have the time to keep trying different iPads. Anyone have any suggestions? Fingerprints, fastidious cleaning, the Apple pencil, I do not believe those are the reasons for the friction, and it is definitely not norma. I will not get use to it. Something is not quite right. For the amount I paid for the iPad Pro, I am not obsessing about it. I just might have to return it and try a Microsoft Surface Pro 4.

Apple Pencil feels rough when writing on screen

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