Endnote Plug-In 3.0 not working entirely

I am finding that the in-line citations are not being formatted to the specified style although the bibliography is. Anyone else having this issue? Solutions?

macOS Sierra (10.12.4)

Posted on Jun 26, 2017 10:24 AM

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9 replies

Jun 26, 2017 11:48 AM in response to oceankims

Are you using EndNote X8.+ and the Pages EndNote Plug-in v3 with Pages v6.2 on OS X 10.12.5? Always provide the detail version information for posts to this community, as it may have a bearing on a solution, if one is forthcoming.


Someone here recently (over the weekend) reported that EndNote was experiencing similar problems in Word 2016 for Mac as it was in Pages v6.2 with the Pages EndNote plug-in v3. Whether that is related to your issue or not, there do appear to be some issues with EndNote X8 that EndNote continues to tell Pages users are Apple's problem, despite common issues between Pages and Word 2016.

Jun 26, 2017 12:25 PM in response to oceankims

EndNote X8.0.1 was released on May 25, and Pages v6.2 and the Pages EndNote Plug-in v3.0 were both released on June 13.


Apple and Clarivate/Thomson-Reuters have different release schedules, and due to this fact, I do not have any comfort that adequate product testing has occurred with the related Apple products, and the EndNote X8+ product.


Carefully review the EndNote X8+ support resources to see if the issues you are experiencing are simple “pilot error,” or functionality that is truly broken. Always launch Endnote, before launching Pages v6.2.


If there is motivation, and articulate bug reporting, it will still take time for the Pages product team, and EndNote X8 team to fix outstanding bugs and incompatibility issues.

Jun 27, 2017 1:39 AM in response to oceankims

So I have a found a slightly less cumbersome method of dealing with this issue as my thesis is due this week and I have 100+ reference dotted over 12,000 words and with the writing still going on, I don't have time for Apple or EndNote to get their finger out.


It requires Word (I'm using version 15.35) and obviously I'm using Pages 6.2 and EndNote 8.0.1. I selected the file in the Pages document, export it as a Word document and open it in Word, define the referencing format I want, click Update Citations & Bibliography after which I select the text 'Convert to Plain Text' under tools and copy the text back into Pages.


Whilst this is clearly not an elegant solution and removes the links from the in-text citations it's the only method I can think of that doesn't call for an individual edit of each in-text citation that I figured out and thought it could be of some use.


Also this is contrary to the supposed lack of functionality of Word and latest version of EndNote which ultimately works to shift the blame from Apple to EndNote even though the plugin 2.0 worked fine with 6.2 and 8.0.1, before Apple forced the user to update to 3.0.

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Endnote Plug-In 3.0 not working entirely

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