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My back camera of iPhone 5s isn't working. It is showing a dark background.

Please help me with iPhone 5s back camera problem

Posted on Jun 26, 2017 11:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2017 12:33 PM

Hello,

You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.


From:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

2 replies
Question marked as Top-ranking reply

Jun 26, 2017 12:33 PM in response to Simpsy

Hello,

You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.


From:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

My back camera of iPhone 5s isn't working. It is showing a dark background.

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