Can't log in to iMac because keyboard doesn't work

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Level 1

11 points

Can't log in to iMac because keyboard doesn't work

I can't log in to my iMac because my wireless keyboard won't connect, and on my USB keyboard some of the buttons don't work. I need to get in to my iMac without a keyboard or I need to find a way to connect my wireless keyboard? Help please

Posted on Jun 26, 2017 1:09 PM

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Answer 1

rkaufmann87

Level 10

148,470 points

Jun 26, 2017 1:14 PM in response to willmcd11

Get a working USB keyboard and retry. Then use If your Apple wireless mouse, keyboard, or trackpad aren't working as expected - Apple Support to troubleshoot your wireless keyboard. If the replacement USB keyboard won't work, please try a PRAM reset. The directions for a PRAM reset are in iMac SMC and PRAM reset

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