27 inch monitor always shows as 21.5-inch in About this Mac/Overview/Displays

27 inch monitor always shows as 21.5-inch in About this Mac/Overview/Displays


Samsung says 21.5 is a Mac error. Is there a way in the Mac to change or block the wrong screen size data that shows up in "About this Mac/Overview/Displays"? Is there a way to change 21.5 to 27?

Mac Pro, OS X El Capitan (10.11.6), 4,1 8 core, 16 GB RAM, NVIDIA GeFor

Posted on Jun 27, 2017 1:55 PM

Reply
5 replies

Jun 28, 2017 11:09 AM in response to babowa

Pardon the typo. Samsung should be LG. I have read several cases of this type of error on some Samsung screens, but no solutions.


Full description of the monitor is LG 27MP58QV-P 27" Full HD Monitor


About this Mac/Overview/Displays shows


LG 27MP58 Display

21.5-inch Display

NVIDIA GeForce GTX 570 2559 MB graphics


All of the monitors I have show the correct diagonal screen size, except this LP. I don't know if this error even causes a problem.

Jun 28, 2017 4:58 PM in response to George Strother

I wouldn't think that it would create a problem; it does show correctly with the model number (the 27 should be the screen size) as the screen size really doesn't have anything to do with the workings of the OS. (unless there is some disparity with custom settings, etc). I'd probably ignore that for now and make myself a note to address it if/when I have to talk to Apple/Genius Bar for another issue and add it on at that time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

27 inch monitor always shows as 21.5-inch in About this Mac/Overview/Displays

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.