User profile for user: Samraetom
Samraetom Author
User level: Level 1
9 points

Safari scam-pegasus

Got a pop-up on my daughter's iPhone stating that there was Pegasus Spyware on it and a number to call Apple Care for support. The number was 1-844-686-3816. I stupidly called it and was talking to the guy for a few minutes before I realized I only called the number because it I was listed in a pop-up and wasn't really sure if it was really Apple Care. I looked up the number on my other phone and discovered it was a scam. I hung up and cleared my Safari history and cookies.


How can I report this for Apple to follow up on it as these alerts are saying they are with Apple?

Posted on Jun 27, 2017 3:40 PM

Reply
3 replies
User profile for user: PhilKernan
PhilKernan
User level: Level 1
4 points

Dec 21, 2017 7:54 AM in response to Samraetom

I received the same “Pegasus Spyware Alert” on my iPhone, saying I needed to call this 1-887 number

ASAP. A person with a very strong accent answered

the phone immediately and told me that there was

a virus on my phone. I did not believe them so I

asked to speak to their supervisor. (Without trying to

sound racist) the supervisor’s voice has the same very

strong accent.....it was clearly an Indian born English

speaking accent. I asked them where their office

was and they said “Cupertino, CA”, but they had no

idea what stree address their “office” was. I am quite certain that this was NOT a call from Apple. I hung up!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Safari scam-pegasus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up