Airport Express Stopped Working

I have been using my airport express to extend my wi-fi for a few years. Today it stopped working and just flashes amber. I have tried all the reset options,but it is still not detected by my airport extreme basestation and just flashes amber. I am wondering if it may have gone bad, since following the setup instructions provided for a new device does not work either.

thanks

eric

MacBook Pro (Retina, Mid 2012)

Posted on Jun 27, 2017 8:33 PM

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10 replies

Jun 27, 2017 8:48 PM in response to Drkutscher

I have tried all the reset options,but it is still not detected by my airport extreme basestation and just flashes amber.

If you reset the AirPort back to factory default settings.......then it will not be detected by the AirPort Extreme.


If the AirPort Express is working correctly after the reset.....it must first be detected by the AirPort Utility setup "wizard" on your Mac......so you can set up the Express again to connect to the AirPort Extreme either by wireless or a wired Ethernet connection.


You get the setup "wizard" running by clicking on the WiFi menu on your Mac and looking for a listing of New AirPort Base Station. Just under that listing, click directly on AirPort Express and wizard will open up and guide you through.


User uploaded file


Now, if you are saying that AirPort Express does not appear under New AirPort Base Station, and you have reset the Express a number of times.....then the Express is likely defective.

Jun 27, 2017 9:36 PM in response to Drkutscher

"Unknown" connection is one of the bugs in El Capitan, so you'll have to live with that.


Look to see if there is a setting for Status in the same small window with the "Unknown" connection info

If yes, click on the small amber dot there and another window will open up to explain more about the issue

What is the issue?


If Status does not appear, then I'm afraid we're stuck, and it's time to try a new Express.

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Airport Express Stopped Working

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