'Photos Moments' not syncing with photos in 'All Photos' Album

Question

'Photos Moments' not syncing with photos in 'All Photos' Album

I'm having an issue where my most recent photos have stopped appearing under Photos > Moments/Years/Collections after March this year.

Oddly the most recent photos DO appear under Albums>All Photos so there isn't a syncing issue overall (I have my iphone and mac syned to iCloud Photo Library for instant updates).

It's just that I would prefer to view my photos under Photos>Moments because they are then chronologically displayed vs. the rather jumbled All Photos Album that is based more on when I last edited them.

Any suggestions gratefully received.

Natalie

Posted on Jun 28, 2017 8:50 AM

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Answer 1

Old Toad

Level 10

216,094 points

Jun 28, 2017 9:56 AM in response to NatalieGCamLon

All Photos Album that is based more on when I last edited them.

Just so you know the All Photos album is based on when the photos were imported, with the newest photos at the bottom of the window.

If the missing photos appear in the All Photos album Control (right) - click on one and select Show in Moment from the contextual menu. That will take you to the moment containing that photo.

There are a number of reasons that photos might not show up where you expect them in the Photos album. One is they were taken in a different time zone than the one you're in when imported into the library. If that's the case then select them and use the Image ➙ Adjust Date & Time menu option to reset the time zone.

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Answer 2

léonie

Level 10

200,699 points

Jun 28, 2017 10:06 AM in response to NatalieGCamLon

If the photos you are seeing in "All Photos" do not appear in the Moments, when you ctrl-click them and use "Show in Moment", repairing the Photos Library may help.

See this page: https://help.apple.com/photos/mac/1.2/?lang=en#/pht6be18f93

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Answer 3

Jun 28, 2017 10:04 AM in response to Old Toad

Thanks OT.

Sadly that's not the case as far as I can tell.

Photos taken today, for example, are correctly shown as taken today in London. To confirm it they do even appear on my iphone under Moments in the right place. It's just that they are not appearing in Photos>Moments on my Mac and haven't been since March. Super odd... Any bright ideas?

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Answer 4

LarryHN

Level 10

106,142 points

Jun 28, 2017 10:11 AM in response to NatalieGCamLon

this is due to

One of three reasons - most likely #2 but could be any of the three

1 - you have hidden photos - they show in All Photos but not in Photos - under the view meny make sh=ure that the hidden photos album is shown and look in it to see what photos are hidden

2 - you are looking in the wrong place in Photos - often a camera date is set wrong and Photos is sorted in Photo date order so you look in teh wrong place - in All Photos right click on one of the "missing" photos and select show in moment - a moment should open with the photo shown and then you can figure out what the problem is - if moments opens and the photo is not shown then go to #3

3 - a corrupt library - if none of the above then backup your Photos library and hold down the option and command keys while launching Photos and repair your library - note that is you are using iCloud Photo Library this will trigger a new total upload of your library to verify integrity which will take a long time and may require increasing your iCloud Storage temporarily

LN

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