Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

iPhone 5 refusing to update

I just set my iPhone 5 up as a new one but it won't update to iOS 10. Help?

iPhone 5, iOS 9.1

Posted on Jun 28, 2017 1:52 PM

Reply

Best reply

Level 10

263,751 points

Posted on Jun 28, 2017 1:55 PM

Assuming you're using iTunes, you must use iTunes 12.6 or greater.

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

View in context

1 reply

Best reply

Level 10

263,751 points

Jun 28, 2017 1:55 PM in response to Mgxbox

Assuming you're using iTunes, you must use iTunes 12.6 or greater.

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

Reply

iPhone 5 refusing to update

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up