I wish to cancel Apple Music subscription but I have no subscription in my account info?

I have tried Apple Music and do not need it, and have tried to remove subscription but my account does not have that button or title for me to click. I need help.

Posted on Jun 29, 2017 1:54 AM

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4 replies

Jun 29, 2017 3:21 AM in response to Jemston1

Just to check - you did actually join Apple Music on the trial so that you could download anything in the Store list without extra payment (I ask because occasionally people confuse Apple Music with purchasing in the Store).


If you've actually been accessing the Apple Music subscription it should of course show where you aren't see it, so at this point you should contact Support. Go to https://getsupport.apple.com . Click 'iTunes & Apple Music' then 'Apple Music', then 'Purchases, Billing & Redemption'.

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I wish to cancel Apple Music subscription but I have no subscription in my account info?

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