The location services keeps defaulting back to off when I turn it on. How to solve this problem?
The location services on my iPhone 6s keeps defaulting back to off when I turn it on. How to solve this problem?
iPhone 5s, iOS 10.3.2
User profile for user:
i_rina
User level:
Community Specialist
Hi there, Jamdowngirl!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with turning on location services on your iPhone. Check out this article to Get help with Maps . While the article talks about issues with maps and incorrect location results, these steps also help with issues such as yours with turning on the location services:
Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with turning on location services on your iPhone. Check out this article to Get help with Maps . While the article talks about issues with maps and incorrect location results, these steps also help with issues such as yours with turning on the location services:
If you can't find your current location on your iPhone, iPad, or iPod touch
- Go to Settings > Privacy > Location Services and make sure that Location Services and Maps is set to While Using.
- Make sure that you set the date, time, and time zone correctly on your device. Go to Settings > General > Date & Time. If possible, use Set Automatically.
- Restart your device.
- Make sure that cellular data or Wi-Fi is on and that you have an active connection.
- Try a different location or switch to a different Wi-Fi network.
Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspot, and cellular towers to determine your location. Learn more about Location Services on your iOS device.
Another option you can try is to Update your carrier settings on your iPhone or iPad.
Let me know the results and have a great day!