Yeah, you do have a point being that this site isn’t quite monitored by actual Apple employees.
But if you think about it: I have a brick that I spent £200 on. Which doesn’t even have a built in modem, so I have to spend more moeny to get it to work. On top of that, it cannot connect to an existing wifi network either. There are routers out there, that cost half and have far more advanced features.
Gone the days when we used to say “it just works”.
I have been using Apple’s products for nearly 15 years, and I do remember when help was about getting Apple products to work with 3rd party ones. Nowadays it’s pretty much “want it to work? Buy another Apple product”
This is not the Apple I used to love and felt comfortable buying without worrying whether or not it will work. Because today, it doesn’t.
Now, don’t get me wrong, I love my iPad, I love my iPhone, I still very much respect the history of the company. My trust, however, is gone. Ever since Jobs left us, Apple has been flailing in the water as if they forgot how to swim.
I no longer wish to buy a Mac for example, as a PC for less than half the price can do far more and better.
See, I’m not angry with them, despite how in writing this might look like... I’m just sad to see my baby grow up and forget it’s roots.