Software update issues via Wifi

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Level 1

5 points

Software update issues via Wifi

iPhone 7 Plus, iOS 10.3.3

While connected to my home network, I cannot update my software on my iPhone. Every time I try the error message "Unable to Check for Software" comes up. This doesn't happen while connected to my cellular network, however the new update is over 2GB so must be downloaded while connected to WiFi.

I have reset Netowrk settings, reset my router, updated router firmware but nothing has worked so far. Does anyone have a solution?

Posted on Jul 3, 2017 12:59 AM

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Answer 1

Leanne_68

Community Specialist

Jul 3, 2017 1:16 PM in response to lukedjatkins

Hello Luke,

Thank you for using Apple Support Communities!

I understand from your post that you have not been able to update your iPhone software over Wi-Fi. In this type of situation you may want to update your iPhone using iTunes on a computer. The following article will provide you with the steps on how to update your iPhone using iTunes on a computer:

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

Best Regards.

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