Phishing email using appleid@id.apple.com

Question

Phishing email using appleid@id.apple.com

Hi all,

Couldn't find a proper home for this question since it's not related using the technology.

The past week I've been receiving constant spam from Apple Distribution International--a company that has been masking as Apple Inc. I've reported these emails to Apple and I have called Apple support to ensure that my account is secure.

The emails claim that I have created a new account and need to verify my email address. The email uses the wrong name and sounds very made up. However, my problem is that these emails have been using the same email address as legitimate emails from Apple ID appleid@id.apple.com. The reply address is appleid_frfr@email.apple.com, whereas legitimate Apple ID emails will use a donotreply address. So unfortunately, whenever I mark these fake emails as phishing emails or spam, Gmail will send legitimate Apple ID emails to spam as well.

Does anyone have any suggestions for how to resolve this issue? Apple definitely needs to find a way to stop these phishing emails because they look incredibly legitimate aside from the fake name and fake mailing address.

Posted on Jul 3, 2017 8:25 AM

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Answer 1

Jul 9, 2017 11:41 AM in response to PandemicLegend

You should look more closely at the original emails headers. The scam emails are not from "the same address" and certainly are not from apple.com. They may look like an apple.com address but anyone can type/spoof apple.com as the sent from address. The email headers will reveal the actual sending domain which will not be apple.com.

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Answer 2

Jul 9, 2017 11:35 AM in response to PandemicLegend

I do recognize this is a scam and I have indicated that this is definitely a phishing email (confirmed this with Apple as well).

Yes, it would be very difficult for any individual on these forums to stop scammers.

I was actually hoping to see if anyone has experience with a similar email and if they were able to automatically filter the scam/phishing emails from the legitimate emails considering that they both use the same email address. Gmail seems to only filter spam based on email address, which doesn't work in this particular circumstance.

If no one has had a similar experience, just wanted to put this on people's radar in case they come across a similar email, especially Apple's since these emails are somehow able to mirror Apple's email address. I have been getting this spam almost daily.

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Answer 3

babowa

Level 9

78,556 points

Jul 4, 2017 4:04 PM in response to PandemicLegend

Does anyone have any suggestions for how to resolve this issue?

There is no way for anyone here to resolve this issue - we are all other users and do not work for Apple. And, even if Apple can find out who and where the scammers are, it may be impossible to shut them down if they are in a remote corner of the world. And, scammers appear to be multiplying by the hundreds daily.

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Answer 4

Jul 4, 2017 2:07 PM in response to PandemicLegend

They are scam trying to trick you into providing your personal information.

You can report them at Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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