macbook not turning on for the second time

This is the second time my macbook decided to go turn on. The first time I took it to the Apple Store and the dude said he would have to ship it out to apple HQ which would cost me a lot of money, so I just took it home and put it away, after a few months a friend told me to try it so I took it out and plugged it up and it worked! After that there was no problems then last night I decided to turn it off for the night and plug it up and this morning it wouldn't turn on again, I tried taking it to Apple, I tried pressing the option control buttons or what ever so can someone please help?

Posted on Jul 3, 2017 12:39 PM

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4 replies

Jul 3, 2017 1:18 PM in response to Teez67

Okay I tried every solution there are...

... and those are? Again, we don't want to waste your or our time having you try something that you have already done. Remember, we are all Apple product users just like you. Apple representatives, may or may not, respond to posts here.

...went to apple they was no help...

Again, according to your original post, you turned down their offer to fix it because of cost. So, is your laptop not under an AppleCare warranty?

I have a MacBook Pro retina

There are a number of MacBook Pro Retina models. Could you please provide the exact one that yours is?


If you are looking for some general troubleshooting steps, those would be:

  • Verify that your MBP does not have any hardware issues.

    Use Apple Diagnostics or Apple Hardware Test - Apple Support

  • Verify that your MBP does not have any adware or malware present.

    Download, install, and run Malwarebytes for Mac to determine if any malware has infected your MBP.

  • Verify any other issues that may be present with your MBP.
    • Download, install, and run EtreCheck. Then post the resultant report here for us to review.
    • You can download EtreCheck from here.
    • Start EtreCheck from a normal user account. Optionally, you can run it from a user account with Administrator privileges.
    • Select Options

      Verify that the two options: "Ignore expected failures in Apple tasks" and "Hide Apple tasks are enabled." Note: They should be by default. You can skip this step the next time your run EtreCheck.

    • Select a problem from the drop-down menu to enable the "Start EtreCheck" button. Optionally you can add comments on what you are experiencing, especially to aide others with if you post the results.
    • Click on Start EtreCheck
    • Allow the program to run to completion.
    • When done, you should get a results report.
    • Select the "Share Report" icon.

      Select Copy Report

    • Paste the report to your reply post.

Jul 3, 2017 1:00 PM in response to Teez67

Teez67 wrote:


...I tried taking it to Apple...

... but you wouldn't let them try to fix it.


We also don't know the exact model of your MacBook to be able to determine if its age could be a factor. Also "I tried pressing the option control buttons or what ever" is not very helpful in understanding everything you have tried so far to resolve the issue yourself. That way we don't offer any suggestions that you have already tried and their results.


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macbook not turning on for the second time

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