5 Replies Latest reply: Jan 4, 2007 12:18 PM by Steve M.
Dave Evans1 Level 1 Level 1 (5 points)
Hi,

Can someone tell me how to get the preview pane bar back please?

I'm using Mail 2.1.1 and lost the preview pane earlier today. Everything I'm reading online says there should be a bar with a circle on it under the list of emails, which can be clicked or dragged to restore the pane.

I haven't got this on my Mail window, all I can see is my list of email's disappearing off the bottom.

Can anyone help please..??!

Cheers,

Dave

MacBook Pro   Mac OS X (10.4.8)  
  • Steve M. Level 5 Level 5 (4,740 points)
    At the very bottom of the Mail window, beneath the messages, is a bar with a tiny little button in the center. Double click on it and the preview pane will magically reappear! Or I believe you can drag the bar up manually if you wish.

    Regards,
    Steve M.
  • David Gimeno Gost Level 7 Level 7 (20,775 points)
    Hi Dave.

    I’ve seen this problem reported before (once), and I have no idea what causes it. Have you tried resizing the window to see whether that makes the bar to appear?
  • Dave Evans1 Level 1 Level 1 (5 points)
    Hi Dave.

    I’ve seen this problem reported before (once), and I
    have no idea what causes it. Have you tried resizing
    the window to see whether that makes the bar to
    appear?


    Thanks for your response David, I thought I was losing my mind..!

    Resizing the window has no effect, unfortunately, I'm wondering if trashing my preferences might help....?

    iMac 20    
  • David Gimeno Gost Level 7 Level 7 (20,775 points)
    You’re welcome.

    Yes, re-creating com.apple.mail.plist would be the next thing to try here -- maybe there is something wrong with the setting that determines where the bar should appear. Proceed as follows:

    1. Quit Mail if it’s running.

    2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to solve the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.

    3. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted if this fixes the problem).

    4. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.

    You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.

    5. As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.

    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.
  • Steve M. Level 5 Level 5 (4,740 points)
    Sorry for my post. I misread (actually just skimmed) and jumped to the wrong conclusion!

    Regards,
    Steve M.