Server does not recognize my email address
?? any ideas
imac, Mac OS X (10.4.8)
Apple Event: May 7th at 7 am PT
imac, Mac OS X (10.4.8)
This problem started right after I tried to send an email
to a group of my clients etc.
Was this group email successfully sent by your .Mac
account?
How many recipients were included with this group
mailing?
Do you send a number of messages to a large number of
recipients on a daily basis with your .Mac account?
As with most other email accounts, .Mac has a sending
limit on the total number of recipients per message
and the total number of recipients for all messages
sent in a 24 hour period.
You ISP at home is RoadRunner but you use a different
ISP at the shared office?
If you are also accessing your RR email account with
the Mail.app and RR is not your ISP at the shared
office, are you able to send messages with your RR
email account and SMTP server when connected to the
internet at the shared office?
Just hitting all angles in an attempt to eliminate
possible causes of this problem.
Based on your response, you don't use the Mail.app
often to send messages with your .Mac account when
connected to the internet at the shared office and
you aren't sure if you have successfully sent
messages with your .Mac account using the Mail.app
when at the office.
Go to Mail > Preferences > Accounts and under the
Account Information tab for your .Mac account
preferences at the SMTP server selection, select the
Server Settings button below for the .Mac SMTP
server.
The settings should be as follows:
Outgoing Mail Server: smtp.mac.com
Server Port: If 25 is entered, enter 587 in place of
25.
Use Secure Sockets Layer (SSL): Can be selected or
not selected. I have it selected.
Authentication: Password.
User Name: The portion of your .Mac email address in
front of the @ sign only.
Password: The password for the account - the same
password used to check the incoming mail server for
new messages.
If any changes are made, select OK to save the
changed setting.
Server does not recognize my email address