Red Screen on my mac

Question

Level 1

5 points

Red Screen on my mac

First of all i'm a new mac user and i have bought the new macbook pro 2016 15'' with touch bar

i have a problem on my mac and i don't know how to solve it

1st: Part of my screen turns red with no reason

2nd: when i enter the Launchpad all the icons in all the folders does not appear i have to close it and reopen it again in order to solve this

Please help as i don't know what is happening to my mac

Please check these screenshots

http://store6.up-00.com/2017-07/149923479803251.png

http://store6.up-00.com/2017-07/149923479938172.png

MacBook Pro (15-inch, Late 2016), macOS Sierra (10.12.5)

Posted on Jul 4, 2017 11:21 PM

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Answer 1

Jul 18, 2017 3:30 PM in response to Ibrahim-9911

I have the same redscreen problem as you. I went to an authorised mac repairshop and showed them screenshots of the problem. They did an diagnostics on the computer and told me there was nothing wrong with the system. They just reinstalled the OS and charged me 500 sek. I went home and a couple of hours later the redscreens started to reappear again.

Please let me know what you did with your mac and if anything solved the problem. Here is my thread about the problem: Re: New MBP 15 inch Red screen

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Answer 2

kaz-k

Level 9

51,108 points

Jul 5, 2017 12:45 AM in response to Ibrahim-9911

You'd better make Genius Bar appointment or take your MacBook to Apple Authorized Service Provider to show them your screen after get back up your data.

I think you have LCD controller problem. You would need replace logic board.

As for launchpad, I'm not sure why such launchpad screen appears.

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