my iphone 7 plus error when restore...........

I Have a problem with my iphone 7 plus, first the problem is the device always "SEARCHING" signal, then I try to reset network but still SEARCHING signal, then I restart / turn off until 10 times but still same, then I reset all setting in GENERAL but still SAME like before, and then I RESTORE it from ITunes, When restore until half of finish there is a error.. anyone have a same problem?? (ios 10.3.2)

User uploaded file

iPhone 7 Plus, iOS 10.3.2

Posted on Jul 5, 2017 11:05 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 5, 2017 11:08 AM

See this document: Get help with iOS update and restore errors - Apple Support


That error is often indicative of a critical hardware failure. If the troubleshooting steps in the article don't work, the phone will likely have to be replaced. Given the problems you were having that led you to attempt to restore it to begin with, I'm guessing that's the case.

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jul 5, 2017 11:08 AM in response to hendrafromjkrta

See this document: Get help with iOS update and restore errors - Apple Support


That error is often indicative of a critical hardware failure. If the troubleshooting steps in the article don't work, the phone will likely have to be replaced. Given the problems you were having that led you to attempt to restore it to begin with, I'm guessing that's the case.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone 7 plus error when restore...........

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.