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User profile for user: austino95
austino95 Author
User level: Level 1
7 points

accessing DoD email

I currently receive a page that comes up when I try to access mail.mil stating, "SAFARI CANNOT OPEN THE PAGE, safari can not open the page "https://web.mail.mil/" because safari can't establish a secure connection the server "https://web.mail.mil/". Yet, every other DoD website I visit, I am able to access using my CAC card and a CAC card reader... Why? I have already done everything listed to troubleshoot the problem listed via militarycac.com.

MacBook Pro, macOS Sierra (10.12.5)

Posted on Jul 5, 2017 8:27 PM

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User profile for user: Barney-15E
Barney-15E
User level: Level 10
112,518 points

Posted on Jul 6, 2017 3:59 AM

Check your DOD Root CAs in Keychain Access. Make sure they are current and are trusted. There have also been some that were replaced, so follow the instructions linked below.

See here: http://militarycac.com/macnotes.htm#DoD_certificates


After that, create an Identity Preference for that website in Keychain Access for the appropriate certificate in your CAC keychain.

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User profile for user: Barney-15E
Barney-15E
User level: Level 10
112,518 points

Jul 6, 2017 3:59 AM in response to austino95

Check your DOD Root CAs in Keychain Access. Make sure they are current and are trusted. There have also been some that were replaced, so follow the instructions linked below.

See here: http://militarycac.com/macnotes.htm#DoD_certificates


After that, create an Identity Preference for that website in Keychain Access for the appropriate certificate in your CAC keychain.

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accessing DoD email

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