My IMessage screen is locked

Question

My IMessage screen is locked

below is a screen shot my iPad in the message app. I rebooted several times with no success. Any help will be valued. Thanks.

iPad (3rd gen) Wi-Fi, iOS 9.3.5

Posted on Jul 8, 2017 9:53 AM

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Answer 1

Demo

Level 10

166,747 points

Jul 8, 2017 10:28 AM in response to temfromrogers

Force close the Messages app first. Double tap the home button and then swipe up and off the top of the screen on the Messages preview window to close the app. The restart your iPad and try again.

If that doesn't work, force close the app again but force restart your iPad this time. To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

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Answer 2

Demo

Level 10

166,747 points

Jul 8, 2017 10:48 AM in response to temfromrogers

I assume then that you have tried to enter information into the Apple ID space and the password field and that produced no response from the iPad either?

Did you close all apps and force restart?

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Answer 3

Jul 8, 2017 10:32 AM in response to Demo

Thanks so much for the response however I've tried your suggestion several times with no success

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Answer 4

Jul 8, 2017 1:41 PM in response to Demo

Oh yes. Several times.

Tem Moore

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Answer 5

Jul 8, 2017 1:43 PM in response to temfromrogers

Thanks everyone I figured it out. I should have gone back to imessage after signing on to Apple.

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