Our Apple TV is not streaming movies that we have purchased. It streams other content, like the daily show, but doesn't stream purchased movies.
It it shows the movies as purchased, but when we select them it just shows a spinning icon and does not start the movie. A purchased movie we watched last night does not stream today.
Netflix is working fine.
Has anyone else had this problem?
Steve
AppleTV 2, iOS 10.3.2
That would be due to a network issue. Netflix and other services adapt to the connection, itunes is fixed rate and needs to load a portion before playback begins
Make sure DNS is set to auto (settings-network)
If on WiFi try Ethernet
To see a current status of the network get a report from istumbler, netstumbler or similar. Look for signal strength, noise and nearby networks
Test on another network
Restarting the Apple TV cleared the problem. Thanks for the suggestions.
Steve
Apple TV does not stream purchased movies
