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my apple iphone 6s has black screen of death and wont switch on or charge what can i do?

X

Posted on Jul 11, 2017 1:15 AM

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Question marked as Top-ranking reply

Posted on Jul 11, 2017 5:58 AM

Yes, you can. It probably is charged and on, the screen is just not responsive. Just hold down both the lock and the home button. Also a good way to check if it is the screen and that the phone is turned on is by flicking your silent button on and off and feeling it vibrate. Vibrating will show that you phone is turned on still, just the screen is not responding. :-)

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Question marked as Top-ranking reply

Jul 11, 2017 5:58 AM in response to Myphone6smandi

Yes, you can. It probably is charged and on, the screen is just not responsive. Just hold down both the lock and the home button. Also a good way to check if it is the screen and that the phone is turned on is by flicking your silent button on and off and feeling it vibrate. Vibrating will show that you phone is turned on still, just the screen is not responding. :-)

Jul 11, 2017 1:19 AM in response to Myphone6smandi

Try putting it in recovery mode:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


If that doesn't help you can try the same, but in DFU mode (a bit harder to get to):


DFU Mode - The iPhone Wiki


While in one of these modes, connect to iTunes. iTunes then will ask you to restore or reset your device. You can either restore it with a backup or reset it to factory settings (and even then put back a backup later on).


Hope it helps.

Jul 11, 2017 2:52 AM in response to mhoeks

Thanku for replays I've tried pressing the home and on switch with no joy I've also had it on charge with no joy, I've now got it connected to my laptop it's saying that it's in recovery mode on my laptop so fingers crossed it restores it as on I tunes at the moment. Praying it will work as only had the phone since Xmas but sadly not under warranty or insured :( thanku again for adv

Jul 11, 2017 1:06 PM in response to Myphone6smandi

Hi

Make sure your pc is running the latest iTunes 12.6.1

Connect lead to USB on your pc

Press & hold just the power button down on iPhone don't let go

Connect lead to iPhone keep power button pressed down until pc sees iPhone Then wait for restore you may need to do this more than once Before it works.

If it doesn't work make an appointment at Apple store For a battery check

Or contact Support.apple.com.

Cheers

Brian

my apple iphone 6s has black screen of death and wont switch on or charge what can i do?

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