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Itunes says i have to set up phone as new or restore from backup

when i connect my iphone 6 to my pc via the apple usb cable it will not let me sync my phone so i can add music etc. it always says to set up as new or restore from a backup. I'm using all the latest software and correct cable etc. I've checked everything is updated.

iPhone 6, iOS 10.3.2, windows 10 with latest itunes

Posted on Jul 11, 2017 5:11 AM

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Posted on Jul 11, 2017 5:24 AM

Set up as a new device. This won't change any content on it, but will allow iTunes to back it up and let you configure it. If you are using a new computer or your library is missing content then see Recover your iTunes library from your iPod or iOS device.


tt2

6 replies

Itunes says i have to set up phone as new or restore from backup

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