I can't swipe at all on my phone and I can't open any apps on the home screen and my phone will not turn off what do I do

Question

I can't swipe at all on my phone and I can't open any apps on the home screen and my phone will not turn off what do I do

so I woke up this morning around 11 and turn on my phone I want to find out that I cannot swipe or open up my Snapchat or any apps from the home screen. I can log in but I cannot turn off my phone. I don't know what's going on. There is no water damage or nothing so plz help.

Posted on Jul 11, 2017 11:15 AM

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Answer 1

Demo

Level 10

166,747 points

Jul 11, 2017 11:31 AM in response to hannahhhgracee

Try a forced restart and see if things return to normal after that.

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.

On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

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