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unable to login to talktalk account with safari ok firefox

unable to login to TALKTALK account with Safari, ok firefox and Opera, all i get back is promo.title and promo.flash, no error codes or anything else at all, in addition if i try to login to webb mail, it will not allow this as it states i need Javascript and cookies, both of these are ticked to allow. this has been like this some many weeks, i have been in touch with the CEO's OFFICE , it has done me no good , i am told a complaints manager is dealing with it, no one from tech support contacts me at all.

If i use Firefox or Opera all is well, so it looks as if i will have to forgo Safari for Talktalk, everything else i can use , ebay,google, Santander, etc.

all replies gratefully received thankyou

iMac, osx 10.8.5

Posted on Jul 12, 2017 10:17 AM

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Question marked as Best reply

Posted on Jul 13, 2017 1:34 AM

You may want to look in the TalkTalk forum. There are discussions there from others with similar problems. I didn't see any with a solution but I didn't look very long. Here are two examples:

https://community.talktalk.co.uk/t5/Email-Webmail/Why-does-TalkTalk-webmail-not- work-with-Safari/m-p/2031636#M78549

and

TalkTalk webmail incompatibility with Safari 10.1 - TalkTalk Community

2 replies
Question marked as Best reply

Jul 13, 2017 1:34 AM in response to jamloco

You may want to look in the TalkTalk forum. There are discussions there from others with similar problems. I didn't see any with a solution but I didn't look very long. Here are two examples:

https://community.talktalk.co.uk/t5/Email-Webmail/Why-does-TalkTalk-webmail-not- work-with-Safari/m-p/2031636#M78549

and

TalkTalk webmail incompatibility with Safari 10.1 - TalkTalk Community

Jul 13, 2017 1:33 AM in response to jamloco

Hello to you , THANKYOU for your reply, its very helpful, i have sent the links on to the CEO talk talk, not that it will do much good. i have been dealing with a complaints manager for weeks, he does not have a clue, i am still waiting for support to contact me as i was promised.

However i don't think they also have a clue as to what the answer is.What i am now doing is using Firefox to login to Talktalk, thats fine, its only because i am used to Safari that i have been reluctant to change, however needs must.

My sincere thanks once again. regards from Jamloco

unable to login to talktalk account with safari ok firefox

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