Sync Issue - Invisible Songs Displaying On My iPhone

I'm still having this issue - has anyone else noticed this before? Just today I tried adding a new album from iTunes to my iPhone 6s (both itunes and phone are fully updated with the new releases) and none of the song titles are displaying on my phone, despite them showing up on iTunes as well as correctly in the "sort" tab. See attached screen shot for what i'm seeing on my iPhone.

I've tried the restore as a new phone and frankly, this was happening on an old phone as well, just not as frequent.

It's similar to what has happened with the others, although I believe this is the first time I've seen that an entire album of songs was invisible. Typically at least one song title displays, if not more. Attached is another example for 112 songs that I added from iTunes to the phone (not an album just random songs) - in this instance you can see that 5 of the 8 songs display and 3 are invisible.

Yes I did. I was a little confused though - specifically about the part where it mentions the right click context menu to access it. Where am I right clicking and what do I do?

I agree that somewhere it must be getting a different set of display instructions than what I have in iTunes

Ok let me make sure I'm doing this right.

1) In iTunes, I am highlighting all 12 songs on the album from my first screenshot today (the album Camino Palmero by The Calling).

2) File > Convert > Convert ID3 Tags... > None multiple times

3) File > Convert > Convert ID3 Tags... > v2.3

4) Add the album back on my phone?

Is that accurate or do I need to do it each song individually rather than highlighting all of them? If those steps are correct, then unfortunately it did not work.

Also, after I use File > Convert > Convert ID3 Tags... > None

a few times, should I notice anything different on the songs? Either how they're displaying in iTunes or when I hit "get info" where I can edit the song names, etc? Because right now the only difference I'm seeing is that after I hit File > Convert > Convert ID3 Tags... > None

a few times I lose the artwork on the album (which I can easily add back in by grabbing the image from wikipedia or google images).

So does it make sense to you that the iPhone wouldn't follow the tags that are already in iTunes and instead use tags from Windows Explorer?

With the albums and artists that I have invisible songs, I always double check to make sure the info is uniform in iTunes - I even check the "sorting" tab when you right click on a song and hit "song info"

If the regular iTunes info is uniform and it matches the "sorting" tab info - why wouldn't the iPhone follow that? Seems strange that I have to convert ID3 tags, then change the info in Windows explorer and re-add everything.

Thanks - unfortunately I feel my overall computer abilities are a level or two below where they need to be at in order to follow those things so I'm not exactly sure where to even begin.

Would you ever be free for a phone call? I'd pay you if we can figure out a way to get this fixed. I've spent my entire day just typing in track names, album years, etc and there has to be a better way for the info that's already correctly displaying on itunes to show up on my phone.

Let me know if that is possible.

I understand that, but you shouldn't have to enter a made-up album name in order to get a song title to appear - I'm talking about when you browse by artist and click on an artist name. I'm fine with apple categorizing a song track as "unknown album" as they have always done, and I know that if I won't see a non-album song when you browse by album. But under the "artist" view, you shouldn't need an album name just to see a song track appear.

I know this because song track titles appear just fine on my phone when the artist has just one song (and sometimes it displays correctly when they have 2+ as well). And a week ago before the restore as new, the vast majority of the single (non-album) songs I was adding would display properly.

I have many thousands of songs and hundreds of artists (maybe 500-800 artists). Going through each artist one by one and creating a made up album can't be the best way around this. After all, if I do it, then my albums view will be jam packed with "albums" that aren't actual albums. Right?

Yeah I'm not sure about the whole cloud thing and why it goes away when I tap it on my phone. I used to buy music from the iTunes store years ago. I probably have close to 15,000 songs that I'd like to add to my phone - my guess is 200-300 of them were purchased from iTunes store. Some of the rest (non iTunes sore) are nearing 20 years old and others I bought last week. Some are ripped from CDs, some are from torrents, some from Napster/Kazaa, etc. All over the place. Maybe they're not playing well together.

When you say "factory restore" - is that different from what I did last week? Are you suggesting to restore as new and then not restore it from a backup?

Ok you're talking about on the iphone right? I'm not seeing the setting for iCloud Music Library when I tap on music. Here is a screenshot of what I'm seeing on my phone under "music"

Thanks for the response. I've already backed up and restored from that backup - one of the first things I did.

Have you seen this particular issue before? Were the pictures helpful to describe what is going on?

When you say "restore as a new device" you mean erase your phone (settings-->general-->reset-->erase all content and settings-->enter passcode-->tap erase twice) correct? Then restore using iTunes from the backup made in step 1?

I'm surprised you don't think it has something to do with the cloud? Is there any other reason there is a red cloud icon for all of the incorrect displays (the pictures above for 112 and Aaliyah) and there is no cloud icon when it displays correctly (the picture for Alan Jackson)?