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Hello everyone - hope you are all well.
I am using some photo processing apps - Lightroom and Photomatix - they seem to be running quite slow.
I just checked in Activity Monitor and for some strange reason this iMac is only using half the 32GB of RAM
How can I configure setting to use it all?
Thanks in advance.
Kindly, L
iMac, OS X El Capitan (10.11.5), i5 2.4ghz 3TB HDD 32 GB RAM
Hi Mike, Rudegar.
Here is Etrecheck thanks.
EtreCheck version: 3.4 (420)
Report generated 2017-07-13 11:16:31
Download EtreCheck from https://etrecheck.com
Runtime: 4:32
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Problem: Computer is too slow
Hardware Information: ⓘ
iMac (27-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,3
1 2.8 GHz Intel Core i5 (i5) CPU: 4-core
32 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
BANK 0/DIMM1
8 GB DDR3 1333 MHz ok
BANK 1/DIMM1
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless:
en1: 802.11 a/b/g/n
iCloud Quota: 2.91 GB available
Video Information: ⓘ
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
Disk Information: ⓘ
ST3000VM002-1ET166 disk0: (3 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
Macinthos HDD (disk0s2 - Journaled HFS+) /
[Startup]: 3.00 TB (1.20 TB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted>
[Recovery]: 650 MB
HL-DT-STDVDRW
GA32N
()
USB Information: ⓘ
USB20Bus
hub_device
EPSON EPSON Epson Stylus SX218 Series
Generic USB Storage
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
USB20Bus
hub_device
Seagate Backup+
Desk
Backup+
Desk disk1: (5 TB)
EFI (disk1s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
Untitled (disk1s2 - Journaled HFS+) /Volumes/Untitled : 5.00 TB (1.48 TB free)
Generic 4-Port USB 2.0 Hub
Apple Inc. iPhone
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
System Software: ⓘ
macOS Sierra
10.12.5 (16F73) - Time since boot: about 6 hours
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Unknown file: /Library/LaunchDaemons/com.ricoh.thetauvc.dal.plist
/Library/CoreMediaIO/Plug-Ins/DAL/ThetaUVC_blender.plugin/Contents/Resources/The taUVC_blender_assistant
One possible adware file found. [Remove/Report]
Kernel Extensions: ⓘ
/Applications/Boom 2.app
[loaded] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.10) [Lookup]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Lookup]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 174 Apple tasks
[running] 101 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 41 Apple tasks
[loaded] 174 Apple tasks
[running] 102 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-09-27) [Lookup]
[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-06-30) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2015-10-23) [Lookup]
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-06-30) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-30) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 18a4fa69 - installed 2017-06-23) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-04-18) [Lookup]
[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-12-13) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-20) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e d69ec25d - installed 2014-05-09) [Lookup]
[running] com.ricoh.thetauvc.dal.plist (? b0bfe967 715c13d6 - installed 2016-02-23) [Lookup]
[loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2017-03-29) [Lookup]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-09-27) [Lookup]
[loaded] com.cisco.videoguard7.plist (Shell Script c8b7826e - installed 2017-04-29)
[loaded] com.cisco.videoguard7.uninstall.plist (Shell Script 54bc773 - installed 2017-06-29)
[running] com.cisco.videoguardmonitor.plist (Shell Script 2864b4de - installed 2017-06-29)
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-06-27) [Lookup]
[loaded] com.rogueamoeba.loopbackd.plist (Rogue Amoeba Software, LLC - installed 2017-04-06) [Lookup]
User Login Items: ⓘ
iTunesHelper Application (Apple, Inc. - installed 2017-05-18)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application
(/Applications/Mail.app)
Google Drive Application
(/Applications/Google Drive.app)
Dropbox Application
(/Applications/Dropbox.app)
AU Lab Application
(/Applications/AU Lab.app)
Google Chrome Application - Hidden
(/Applications/Google Chrome.app)
Internet Plug-ins: ⓘ
AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2016-01-10) [Lookup]
FlashPlayer-10.6: 26.0.0.137 (installed 2017-07-11) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-05-18)
Flash Player: 26.0.0.137 (installed 2017-07-11) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2017-06-30) [Lookup]
iPhotoPhotocast: 7.0 (installed 2015-10-23)
SharePointBrowserPlugin: 14.7.3 (installed 2017-04-20) [Lookup]
MeetingJoinPlugin: Unknown (installed 2015-10-23) [Lookup]
JavaAppletPlugin: 15.0.1 (installed 2016-02-27) Check version
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-06-23) [Lookup]
Paragon NTFS for Mac ® OS X (installed 2016-07-12) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macinthos HDD: Disk size: 3.00 TB Disk used: 1.80 TB
Destinations:
Untitled [Local]
Total size: 5.00 TB
Total number of backups: 61
Oldest backup: 13/07/2016, 09:41
Last backup: 13/07/2017, 09:13
Size of backup disk: Too small
Backup size 5.00 TB < (Disk used 1.80 TB X 3)
Top Processes by CPU: ⓘ
46%
Google Chrome Helper
16%
Google Chrome Helper
13%
Google Chrome
12%
WindowServer
12%
ThetaUVC_blender_assistant
Top Processes by Memory: ⓘ
5.01 GB
Adobe Lightroom
1.74 GB
Adobe Photoshop CS6
1.53 GB
kernel_task
851 MB Google Chrome Helper
618 MB PTGui Pro
Top Processes by Network Use: ⓘ
Input Output Process name
8 MB 370 KB Mail
299 KB 409 KB Dropbox
100 KB 80 KB mDNSResponder
39 KB 36 KB apsd
5 KB 6 KB ntpd
Top Processes by Energy Use: ⓘ
64.62 Google Chrome Helper
13.88 Google Chrome
12.70 Google Chrome Helper
12.46 WindowServer
6.72 coreaudiod
Virtual Memory Information: ⓘ
14.93 GB
Available RAM
101 MB Free RAM
17.07 GB
Used RAM
14.83 GB
Cached files
1 MB Swap Used
Software installs: ⓘ
Adobe Flash Player:
(installed 2017-06-13)
Adobe Flash Player:
(installed 2017-06-19)
ShutterCount: 3.0 (installed 2017-06-30)
SkyBox Suite AE:
(installed 2017-06-30)
SkyBox Suite Pr:
(installed 2017-06-30)
SkyBox VR Player:
(installed 2017-06-30)
Adobe Flash Player:
(installed 2017-07-11)
Install information may not be complete.
Diagnostics Information: ⓘ
2017-07-13 08:19:59 Photomatix Pro 5.app High CPU use [Open] [Details]
2017-07-13 05:15:00 Adobe Lightroom.app High CPU use [Open] [Details]
2017-07-13 05:05:27 Last shutdown cause: 3 - Hard shutdown
computer memory is storage, storage is used when required. only way one can use it all is to start more programs or use programs which use a lot of storage.
think of the memory as your kitchen table and the hd storage as your fridge, and the cpu as the cook. if the recipe don't need more ingreediences there will always be empty parts of the kitchen table, and taking out ingreediences not required for the disc will not make the meal be finished faster.
The only thing I notice, and I see it in your Activity Monitor screenshot too, is that Chrome is using a lot of your available resources and possibly slowing you down. In addition you have one possible adware file that should be removed. Try getting rid of Chrome and all of it's pieces, you can always reinstall of you find that you can't live without it.Chrome is a notorious resource pig.
I agree with Mike Sombrio.
Ditch Google Chrome and, if possible, quit using Google Drive when using Photomatix and Lightroom.
Heavy resource photo editing apps should be gven as much of the available computer resources, as possible.
Switch to Mozilla Firefox web browser, instead, OR go back to Apple Safari web browser.
Google Chrome web browser is a known Mac computer resource hog as Google has never, EVER optimized Chrome for the Mac OS.
Good Luck!
I believe the Skybox plugin for Premiere has been leading to very high CPU usage associated with the WindowServer process when Premiere is running and it's been slowing everything down to the point that my Mac Pro is barely responsive. It doesn't look like that matches up with what you seem to be running or which processing are using resources, but I thought I'd throw it out there since I saw you also have it installed.
Run and post the result of EtreCheck please http://etrecheck.com/ You may have some incompatible or poorly written software.
Memory/RAM full usage?
