I have received several recorded phone calls from caller identified as Apple Store indicating that my cloud acct was breached and to call a designated number. Is this legit or a scam?
I have experienced same. One call last week. Then 3 in one day today. Definitely scam calls. I do not own an Apple device, although I do have an Apple ID and account. Each call came from a different number:
*****
*****
Caller ID display said "Apple, Inc" on 2 calls.
On one call, the Caller ID read "Winnetka, CA"
Robo voice informed me that my iCloud account had been breached.
I was given the option to choose to speak right then to tech support. I did not respond and hung up.
I called Apple Support today to report the calls. Representative confirmed these were fraudulent calls. Recommended that I leave comments here, along with the phone #'s.
[Personal Information Edited by Host]
I received the same call from "Molly" as a machine, they transferred the call to a guy with terrible English and he asked me if I was in China, when I asked for the name of the person whose account had unusual activity at he didn't answer and he asked me to get on some web page that sounded suspicious so I hung up
I just received the same phone call.. scam
I use a spam caller app now and love it!
There are several really good ones in the App store to suit an array of needs and each has unique features
scammers. I received about 6 phone calls today from Apple stores all over the country.
Same deal here. A call from a "408" area code. CallerID says "Apple." My iCloud was supposedly breached. I kept the guy on the line for 30 minutes to prevent him from making more calls. He said Apple sent him my name, address and phone number, but no details on my Apple account or devices. I said, "Congratulations! You have a phone book. Now leave me alone."
I got a call from phone # 707-633-2782 stating my account was breached and I need to change everything. The guy told asked me if I had major stores near me, I hung up.
december 22, 2017:
two such automated calls today alone. the scam continues.
I have received 18 calls since yesterday afternoon, 15 calls yesterday PM and 2 this AM. I have also received an E mail from apple saying my password had been used to make a purchase. I do not have a credit account set up with Apple. How do zi stop these calls from bothering me. My provider is ATT. Thanks. MS
I got a late message on my land line answering machine that said "Your account has been compromised, please don't use ANY of yor apple devices until I call 1-866-254-8860."
Of course I didn't call BUT, my iPad is acting weird now (some apps freezing). My iPhone 6 plus is SLOOOOOW, and runs hot, and drains way faster than usual, and my iMac is SLOOOOOW too.
And my Fitbit suddenly won't charge or synch with my iMac anymore, nor will it even turn back on after my last attempt to charge it via my computer.
I have no clue how to fix all this.
You should start by posting your issues with your iPad and iPhone in new threads in the appropriate forums as they have nothing to do with the subject of this thread.
As for your FitBit, I'd suggest contacting FitBit's customer service.
Best of luck.
There is a Contact Support link at the top of every page here. This support document will allow you to find contact information for your location. Contact Apple for support and service - Apple Support
And Apple does not monitor this site for information. This is a user to user support site. Apple does not call people to solicit service.
Thank you!
On 2017-07-22 15:19, Apple Support Communities Updates wrote:
Apple Support Communities
CHRISJ4203 has posted in the iCloud on my iOS device community.
I have received several recorded phone calls from caller identified as Apple Store indicating that my cloud acct was breached and to call a designated number. Is this legit or a scam?
There is a Contact Support link at the top of every page here. This support document will allow you to find contact information for your location. Contact Apple for support and service - Apple Support
And Apple does not monitor this site for information. This is a user to user support site. Apple does not call people to solicit service.
To post a reply, go to the discussion in Communities.
You are receiving this email from Communities. You can change your email preferences in your Communities Profile . Please expect a slight delay in visibility of points awarded.
TM and copyright (c) 2017 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.
All Rights Reserved | Privacy Policy | Terms of Use | Apple Support
Links:
Same thing in Texas using a Co Apple Store number and repeatedly call me -
I also have this question - I assume it's a scam but wanted to be sure...
I have received several recorded phone calls from caller identified as Apple Store indicating that my cloud acct was breached and to call a designated number. Is this legit or a scam?
