Keep getting a message saying there is a virus on my iPad and click on this icon and get directed to the App Store is this correct ?

Keep getting message saying there is a virus on my ipad and get re directed to apple App Store and told to get a app to stop this happening.

Posted on Jul 13, 2017 10:47 AM

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1 reply

Jul 13, 2017 10:52 AM in response to richardfromworthing

It's a scam, I'm not aware of any viruses for iOS devices (unless you've jailbroken the iPad) - and there aren't and proper anti-virus apps for iOS devices.


Assuming that this is happening in Safari, clear Safari's cache : Settings > Safari > Clear History And Website Data


Close Safari via the iPad’s taskbar : Force an app to close on your iPhone, iPad, or iPod touch - Apple Support


And do a soft-reset/reboot : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the ‘slide to power off’), after which the Apple logo should appear and the iPad should reboot.

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Keep getting a message saying there is a virus on my iPad and click on this icon and get directed to the App Store is this correct ?

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