My right Airpod isn't working

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Level 1

30 points

My right Airpod isn't working

Today my right Airpod simple stop working, I just put on the charge capsule and when I try to use, the right Airpod just stop to work... now just the sound just work in the left one... What can I do?

null-OTHER, Airpods

Posted on Jul 14, 2017 10:26 AM

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Answer 1

Top-ranking reply

mtdenis

Level 1

30 points

Sep 19, 2017 6:04 AM in response to AppleJen77

Hello,

I have same issue. I trying to do this steps but the light after 15+ second not flash amber a few times, only white collor.

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Answer 2

AppleJen77

Community Specialist

Jul 15, 2017 6:52 AM in response to adornas

Hi there, adornas!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with your AirPods. Check out this article with steps to follow to Use your AirPods . Specifically, check out the section:

If you can't set up your AirPods

If you don't see the setup animation when you try to set up your AirPods with your iPhone, follow these steps. After each step, try to set up your AirPods again.

Make sure that your AirPods are charged.

Close the lid, wait 15 seconds, then open the lid. The status light should flash white.

If the status light doesn't flash white, press and hold the setup button on the back of the case until you see the status light flash white.

Still can't set up your AirPods? Press and hold the setup button for at least 15 seconds, until you see the status light flash amber a few times and then flash white.

This will allow you to set up the AirPods again and see if the issue is still happening.

Let me know the results and have a great day!

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